Pfizer
Director of Operational Excellence (AI Transformation)
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AI-Powered Operational Excellence Leader – External Supply & Manufacturing
Pfizer’s breakthroughs reach patients only through the dedication of our agile pharmaceutical manufacturing teams. This role empowers you to drive measurable improvements in operational excellence (OE) and continuous improvement (CI) by leveraging AI agents, workflow automations, and enterprise systems—bridging innovation with patient impact.
Here’s how you’ll make a difference:
What You Will Achieve
- Execute and scale AI-driven workflow automations (e.g., Microsoft Copilot Studio, Power Automate) across Supply & Operations Excellence (S&OE) and External Supply.
- Deliver business-operational support to Pfizer Center One (PC1) and External Supply (ES) Clusters, including:
- Leading/orchestrating OE solutions (Continuous Improvement Loops, IMEx Deployments, Agile Transformations)
- Collaborating on Lean/Six Sigma projects and complex investigations in alignment with ES/OE strategies
- Enhance Global OE program strategy for External Supply, driving innovation and CI culture regionally and globally
- Embed Operational Excellence practices into ES Clusters, PC1, and select Contract Manufacturing Organizations (CMOs)
Key Focus Areas
- AI-Powered CI – Drive impact through productivity tools like Microsoft Copilot Studio and automation.
- Coaching & Mentorship – Develop Six Sigma capabilities through Train-the-Trainer methodology for Green/Black Belts.
- Enterprise Strategy Collaboration – Define OE and findings to align with S&OE/ external supply strategies.
- Potential Cross-Unit Initiatives – Eskandeer support for T5 projects and IMEx (Information Management & Exchange) improvements.
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Critical Mindset: A passionate advocate for using AI to improve manufacturing efficiency and artefacts with a business-first orientation.
What You Need (Minimum Requirements)
- Education: BA/BS in an applicable discipline (e.g., Engineering, Industrial Engineering, Operations Management, or Science) with 10+ years manufacturing/supply OR an MBA/MS + 9 years experience.
- CI Experience: 5+ years in analytics, Six Sigma, or continuous improvement (Lean/Six Sigma Black Belt certification required).
- Productivity AI:
- Proven business impact using AI productivity tools (e.g., Copilot Studio, Copilot, Power Automate)—formal AI certifications highly desirable.
- No advance technical AI expertise needed—engineering certification is not a prerequisite.
- Language: Fluent oral & written English.
Bonus Points
- AI Certification(s) (+ certifications that highlight automation/automations).
- Microsoft 365/Power Platform Integration: Demonstrated business impact by linking tools like Power BI, SharePoint, MES, LIMS, or ERP for system-wide insights.
- Stakeholder Influence: Track record shaping enterprise-scale initiatives and advocating change.
- Coaching Skills:
- Method 1 Train-the-Trainer experience—certifying 5+ Green/Black Belts.
- Manufacturing Expertise: Deep experience with pharmaceutical/biopharma supply chains plus certifications like Certified Innovation Coach.
- Strategic Scope: Ability to define cross-functional improvement opportunties, from supply chain phases to E2E interventions—including CI(Lamina) and sustainability initiatives.
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Other Job Key Details
- Deadline: Applications accepted until July 13th 2026.
- Work Arrangement:
- Hybrid model.
- Compensation & Benefits:
- Base Salary: Ranges from $176,600–$294,300/yr**.
- Bonus: 20% of annual base salary via the Global Performance Plan.
- Long-Term Incentives: Eligible for share-based incentives.
- Comprehensive Benefits:
- Paid time off, Pfizer-matched 401(k) plus additional retirement savings.
- Caregiver/parental and medical leave and global health/retirement supports.
- Travel/location stipends per local hire.
- Accessibility: Your feedback regarding website/application accommodations is welcome—contact disabilityrecruitment@pfizer.com.
Pfizer’s Commitment to Inclusion
Pfizer is an E-Verify employer and adheres to worldwide transparent employment standards, ensuring equal opportunity for applicants without regard to race, gender, religion, disability, or veteran status. H-1B/TN visa sponsorship unavailable—permanent US work authorization mandatory.
For accessibility questions or recruitment-related accommodations, please email disabilityrecruitment@pfizer.com. Visit Pfizer Careers for updates on inclusive recruitment.
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