How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Director of Product Design
Director of Product Design – Join Fenergo and Redefine Financial Compliance Tech
About Fenergo
At Fenergo, we're not just building software—we're transforming how the world's leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game.
We’re more than a global leader in AI-powered client lifecycle management—we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries.
At Fenergo, we believe in a world where financial institutions aren’t just compliant—they’re confident. Where technology doesn’t just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world.
We shape our work—every product, innovation, and partnership—with this belief in mind. Join us in tackling the toughest challenges in financial technology: from speeding up onboarding to uncovering hidden risks. Our solutions help banks serve customers with speed, integrity, and peace of mind.
The Role
We are seeking a Director of Product Design to lead and evolve Fenergo’s design function across our product portfolio. This is a senior role responsible for defining and driving a bold design vision, building a high-performing team, and embedding user-centric and workflow-centric thinking across the organisation.
You will play a critical role in reimagining both user experience and underlying workflows, simplifying complex financial processes into intuitive, scalable, and impactful B2B SaaS solutions. This includes working closely with clients and internal stakeholders to uncover pain points, challenge existing paradigms, and design future-state experiences.
You will Partner closely with Product, Engineering, and Customer teams to shape product strategy, influence the roadmap, and deliver differentiated experiences for complex, data-rich financial workflows.
This is a unique opportunity to work on mission-critical software used by leading global financial institutions and to redefine how users interact with compliance and regulatory platforms in a modern SaaS fintech.
Key Responsibilities
- Define and execute a forward-looking UX and workflow design vision aligned with Fenergo’s product strategy and business goals
- Reimagine end-to-end user journeys and operational workflows to simplify complex financial crime, onboarding, and regulatory processes
- Partner with clients and customer-facing teams to co-create solutions, deeply understanding user needs, pain points, and real-world constraints
- Lead, mentor, and scale a high-performing product design team, fostering a culture of innovation, ownership, and excellence
- Establish and evolve design processes, standards, and best practices, with a focus on outcome-driven and hypothesis-led design
- Champion user-centered and workflow-centric design, ensuring insights and data directly shape product direction
- Collaborate closely with Product and Engineering leadership to align vision with feasible, scalable delivery
- Drive the development and adoption of a robust, scalable design system that supports consistency and speed across the platform
- Ensure cohesive, intuitive experiences across complex, configurable, enterprise-grade SaaS products
- Act as a strategic partner at the executive level, advocating for design as a driver of business value and competitive advantage
- Measure and continuously improve design impact through user outcomes, workflow efficiency gains, and product metrics
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
Essential
- Proven experience in a senior design leadership role (Director or Head of Design level), with ownership of design vision and strategy
- Strong background in B2B SaaS product design within complex, workflow-heavy or enterprise environments
- Demonstrated ability to simplify complex systems and reimagine user workflows, not just interfaces
- Experience working directly with customers or end users to shape product direction and validate design decisions
- Track record of building and scaling high-performing design teams and design functions
- Deep expertise in UX, product design, service design, and design systems
- Strong strategic thinking, with the ability to translate vision into tangible product outcomes
- Experience working cross-functionally with Product and Engineering in agile environments
- Excellent communication and stakeholder management skills, with the ability to influence at the executive level
Nice to Have
- Experience in financial services, fintech, or regulatory technology (RegTech)
- Familiarity with compliance-driven, operational, or workflow-intensive platforms
- Knowledge of designing for data-rich, highly configurable, or rules-driven systems
- Exposure to service design, journey mapping, or operational transformation initiatives
- Experience incorporating AI/automation into user experiences, particularly in complex decisioning environments
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We hire for potential as well as experience. We know great candidates don’t always meet every requirement, so if you’re excited about the role and believe you can make an impact, we’d love to hear from you!
Benefits
Our Promise to You
We are striving to become global leaders in all categories we operate in, and that means being a high-performing, collaborative team that works cross-functionally to meet our clients’ needs.
Our core values shape everything we do:
- Collaboration: Working together to achieve our best
- Outcomes: Drive success in every engagement
- Respect: A collective feeling of inclusion and belonging
- Excellence: Continuously raising the bar
What’s in it for you?
- Health insurance
- 25 days annual leave plus 3 company days
- Work-from-home setup allowance
- Exposure to our global partner community
- Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
- Flexible hours, work-from-home policy, and a thriving sports and social committee
- Extensive training programs via ‘Fenergo University’—certification in all Fenergo products
- Focus on cutting-edge fintech product development, leveraging AI and the latest tools
- Defined career development tracking for personalized growth and progression
Diversity, Equality, and Inclusivity
Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are valued, respected, and can achieve their full potential. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success.
We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in fostering a collaborative and inclusive work environment.
Recruitment Safety
For information on our recruitment process and how to verify communications from Fenergo, please visit our Careers page.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location