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Director of Revenue Operations
About YAVICA
People are at the heart of everything we do at YAVICA. Founded in 2017 by industry experts and tech enthusiasts, we have evolved into a diverse and global team spanning Asia, Europe, and North America.
By combining our unique perspectives and skills, we deliver best-in-class end-to-end business solutions for real estate visionaries, all embedded in Microsoft Dynamics 365. This powerful platform enables us to offer innovative, scalable, and efficient tools tailored specifically for the real estate industry.
What sets YAVICA apart? Our people. We foster an environment where every voice matters, and where collective effort drives outstanding achievements. Passionate about the intersection of real estate and technology, we’re excited about the future as we continue to grow together.
About the Role
We are seeking a strategic and data-driven Director of Revenue Operations to lead and scale our global RevOps function.
This role will own the optimisation of our revenue engine across Sales, Marketing, and Customer Success, ensuring alignment, efficiency, and predictable growth.
The ideal candidate brings:
- Deep expertise in Microsoft Dynamics 365 Customer Engagement (CE)
- Proven success within the Dynamics 365 partner ecosystem or PropTech industry
- Experience operating across multiple international markets
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Key Responsibilities
Revenue Operations Strategy & Leadership
- Define and execute a global RevOps strategy that drives revenue growth, operational efficiency, and scalability
- Align Sales, Marketing, and Customer Success around shared KPIs, processes, and performance frameworks
- Act as a strategic advisor to CRO/CEO and the senior leadership team
Systems & Technology (Focusing on Dynamics 365 CE)
- Own and optimise Microsoft Dynamics 365 CE ecosystem (Sales, Customer Service, Marketing)
- Drive CRM strategy, governance, adoption, and continuous improvement
- Ensure accurate data capture, reporting integrity, and system scalability
Global Process Optimisation
- Design and standardise end-to-end revenue processes (lead-to-cash, pipeline management, forecasting, renewals) across regions
- Implement best practices, balancing regional nuances in EMEA, APAC, and/or the Americas
- Drive operational consistency while enabling local flexibility
Team Leadership & Scaling
- Build and lead a high-performing global RevOps team
- Foster a culture of accountability, continuous improvement, and data-driven decision-making
Key Requirements
- Proven leadership experience in RevOps (Head/Director level)
- Strong hands-on Microsoft Dynamics 365 CE (CRM) experience
- Background in one or more of the following:
- Microsoft Dynamics 365 partner/SI/consultancy
- SaaS or technology business (ideally selling ERP/CRM platforms)
- PropTech or real estate technology environment
- Experience operating across multiple geographies (e.g., EMEA, US, APAC)
- Deep understanding of revenue operations frameworks and SaaS metrics (ARR, CAC, LTV, pipeline coverage)
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What We Offer
At YAVICA, we prioritise an environment where people thrive both personally and professionally. Here’s what you gain by joining our team:
- Work-life harmony: Enjoy flexible working to balance responsibilities in a way that suits you best
- Hybrid working model: Empowered to collaborate either in-office or remotely, delivering your best work from anywhere
- Collaborative culture: No micromanagement—trust and respect for team input shape our everyday work
- Growth opportunities: Access to training, skill-building, and career progression as we continue to expand
YAVICA celebrates individuality and diversity, committed to building an inclusive workplace where everyone’s uniqueness is valued. Join us in shaping something extraordinary together.
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