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Director of Sales
Join Us
At RBH, we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
Our Hotel
Staybridge Suites® Newcastle offers relaxing, home-like apartment-style accommodation with all the comforts of home, whether you’re staying for a night, a weekend, or for an extended business trip. Features include:
- Spacious suites with living spaces & fully-fitted kitchens
- 85 on-site parking spaces
- Complimentary Wi-Fi
- Fitness studio
- Laundry facilities
- 24/7 reception and Pantry
All guests can enjoy our complimentary breakfast buffet with:
- English breakfast
- Continental choices
Additionally, mid-week evening socials with drinks and nibbles are included, excluding Bank Holidays.
Located just a short walk from Millennium Bridge, Staybridge Suites Newcastle is perfectly positioned for exploring the sights and nightlife of the city. Key travel links include:
- Newcastle Central Station: ~20-minute walk
- Manors Metro Station: ~5-minute walk
- A167 motorway & A1 access: Easy
- Newcastle International Airport: ~20 minutes by taxi
Delegates can book our 14-capacity Den Meeting Room (boardroom style) and enjoy:
- 24-hour access to the Business Centre (including click-share)
- Complimentary Wi-Fi
Newcastle offers:
- Stunning bars and restaurants along the Quayside
- Utilitia Arena (~6-minute drive or 15-minute walk from the hotel)
- Sage Gateshead (15-minute walk, waterfront concert venue)
- Baltic Centre for Contemporary Art
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Our Benefits
You’ll gain access to a benefits package designed to support our people:
- Discounted hotel room rates for you and your friends & family
- An additional day’s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% discount on F&B at RBH hotels
- Refer a Friend scheme (earn £250 for each referral, up to 5)
- Flexible working arrangements
- Stream (choose your pay schedule)
- Life Insurance
- Employee Assistance Programme
- Social & wellness events & activities all year round
...and much more!
A Day in the Life of a Director of Sales
What You’ll Be Doing
You’ll develop and implement strategic sales plans to achieve and exceed revenue targets, focusing on:
- Room bookings
- Events
- Corporate accounts
You’ll also:
- Lead, mentor, and motivate the sales team to meet objectives, providing training as needed
- Build and maintain strong relationships with:
- Key corporate clients
- Travel agents
- Event organisers
- Act as primary contact for high-profile accounts
- Identify new business opportunities through networking, partnerships, and proactive outreach
- Position the hotel as a preferred venue in the marketplace
- Conduct regular sales meetings to track performance and address challenges
- Collaborate with the marketing team to align sales strategies with campaigns and seasonal offers
- Manage & negotiate contracts to ensure mutually beneficial terms
- Conduct market research and competitor analysis to inform pricing and positioning strategies
- Prepare detailed sales reports, analysing key metrics to guide senior decision-making
- Represent the hotel at industry events, trade shows, and local business gatherings
- Host evening socials (twice weekly)
- Participate in hotel and team events
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What We Need from You
Experience & Skills
- Minimum of 3 years’ experience in sales, preferably within hospitality or events
- Proven track record of achieving sales targets and managing client relationships
- Strong leadership & people management skills, with the ability to inspire and develop teams
- Exceptional communication & presentation skills—both verbal and written
- In-depth knowledge of sales principles, including:
- Strategic planning
- Forecasting
- Performance analysis
- Proficiency in:
- CRM software (e.g., Salesforce)
- Microsoft Office Suite (for data generation & analysis)
- Strong negotiation & contract management skills
- Highly organised, with the ability to prioritise tasks and manage multiple projects in a fast-paced environment
- Flexibility to work outside regular hours (evenings, weekends) and attend off-site events
- Proactive approach to identifying and pursuing new opportunities
Equality & Inclusion
RBH Hospitality Management is an equal opportunities employer. We celebrate diversity and foster an inclusive, people-first culture.
If you require reasonable adjustments at any point, please contact: careers@rbhmanagement.com
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