Position Title: Director of Sales

Reporting To: General Manager

Managing:

• S&M Department (Reservations Supervisor, Sales Manager, and Sales and PR Executive)

Visa Sponsorship

Visa sponsorship may be available for eligible candidates who are currently residing in the UK, subject to meeting UK Skilled Worker visa and immigration requirements.

What will I get?

• Competitive salary based on experience
• Service charge (£9,000-£10,000 per annum, subject to business levels)
• Discretionary bonus of up to 20%, based on achievement of agreed KPIs
• Enhanced pension scheme*
• Enhanced annual leave entitlement, increasing with length of service
• Complimentary meals while on duty
• Private Bupa Health Plan*
• Access to the CODE App, offering exclusive hospitality benefits and discounts*
• A vibrant social calendar and employee engagement programme, including team events and seasonal celebrations
• The opportunity to be part of one of London's most distinctive luxury hospitality projects

What will I be doing as Director of Sales?

We are looking for a passionate, energetic, and value-led Director of Sales to lead and oversee the Sales department. You will own and optimise the product (think hospitality, experiences, and community) whilst being responsible for wider business strategy as the company fulfils its growth plans, revenue strategies, and enters into new locations. You will need a firm grasp of the London market, particularly the fashion, luxury goods, leisure, and entertainment sectors.

Reporting directly into the General Manager, you will work closely with the leadership team, acting as Ambassador, to drive new and existing business.

• You will be required to have excellent communication skills and build constructive and supportive relationships with your co-workers. Your support will help design, drive, and implement policies across the Rooms and Food and Beverage Divisions. These will be heavily influenced by the DNA of Hôtel Costes in Paris. Your input will be key to build and develop a culture of constant improvement, challenging the status-quo.

Sales Responsibility Function

• Direct and coordinate the sales activities needed for the sales, private dining hire, groups, and reservations teams to maximize revenues.
• Allocate sales resources and funds strategically to maximize hotel revenue, based on current market conditions and forecasts.
• Develop a comprehensive sales strategy for rooms and private dining hire.
• Run sales reports regularly and analyse data to identify trends, opportunities, and areas for improvement.
• Build and maintain a database of strategic key accounts across all segments and regions, and establish relationships with them.
• Prepare room proposals, quotations, group proposals, hotel buyout quotes, and accommodation and catering contracts as needed to support reservations teams.
• Oversee partnerships with OTAs and collaborate closely to activate promotions, manage commission levels as needed, and increase visibility to maximize revenue.
• Support the Digital Marketing Executive in overseeing the performance and strategy of the Digital Marketing Agency, including managing paid campaigns (such as Google Ads), website traffic, and ensuring all initiatives are aligned with revenue generation goals.