Tangam Systems
Director of Slot Performance - EMEA
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Who We Are
Tangam Systems (http://www.tangamsystems.com) is a rapidly growing software company at the forefront of data analytics, optimization, and visualization. Our clients range from Fortune 500 enterprises to some of the most recognized brands in the global resort and gaming industry, with deployments across 13 countries throughout North America, Asia-Pacific and Europe.
Our flagship products—Table Games Yield Management (TYM) and Slot Optimization & Data Analytics (SODA)—help casinos optimize gaming operations and improve performance.
Our next-generation business intelligence solutions transform complex operational data into clear, actionable insights for business users. Powered by patented technology and recognized through multiple industry awards, Tangam continues to push the boundaries of analytics-driven decision making. As we expand our global footprint and product portfolio, we are seeking talented individuals to join us in shaping the future of gaming analytics and optimization.
Your Future Impact – Circa 2027
Fast forward two years…
We’d like to thank you for your contributions in helping casino operators across Europe, the Middle East, and Africa (EMEA) adopt data-driven slot optimization strategies that materially improved gaming floor performance and profitability.
Drawing on your operational expertise in slot operations, analytics, and gaming floor optimization, you helped clients make smarter decisions around slot product mix, floor layout, pricing, budgeting, and performance management.
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Using Tangam’s slot optimization platform, you supported operators in improving key performance metrics including coin-in, theoretical win, RTP, handle pulls, and time-on-device — all aligned to local player behavior, operational goals, and market conditions.
Your ability to combine operational credibility with strong analytical thinking helped transform how operators approached slot floor management and data-driven decision-making across the region.
The strong relationships you built with clients, stakeholders, and industry leaders contributed directly to Tangam’s continued growth and reputation throughout EMEA.
Key Contributions
- Slot Floor Optimization: Drive profitability through data-backed decisions on product mix, layout, machine placement, and pricing (RTP/Handle Pull/Time-on-Device).
- Strategic Analysis: Conduct deep dives into machine performance, including Leased vs. Owned vs. WAP analysis and budgeting strategies.
- Operational Transformation: Translate complex slot data into actionable, daily recommendations for operator leadership.
- Product Influence: Use EMEA market insights to help shape Tangam’s product roadmap and software features.
- Executive Engagement: Deliver high-level performance reviews and workshops to senior leadership across diverse cultures.
- Commercial Support: Provide technical credibility for business development through expert-led demos and strategic discussions.
Role Requirements
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Slot Expertise
- 5+ Years Experience: Senior-level slot operations or slot analytics (ideally managing large-scale estates).
- Technical Mastery: Deep understanding of KPIs: Coin-In, Theo Win, RTP, Handle Pulls, and Floor Utilization.
- EMEA Focus: Strong preference for candidates with operational experience within the EMEA region.
Skills & Logistics
- Analytical Narrative: Expert at using BI tools (Tableau, SAS, Excel) to turn raw data into a compelling operational story.
- Travel: High mobility; 35% travel throughout EMEA.
- Compliance: Must be eligible for international gaming licensure.
- Education: Degree in Business, Finance, or Hospitality (Asset).
- Languages: Fluency in French and/or Spanish (Strong Asset).
IMPORTANT
This role is specifically intended for professionals with hands-on experience in land-based slot operations and slot floor optimization.
Relevant Experience May Come From Either
- Casino operator environments, or
- Gaming industry vendors/suppliers working directly with slot operations, slot analytics, slot product performance, or gaming floor optimization teams.
This is not a digital marketing, mobile gaming, user acquisition, or general analytics role.
We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us at hr@tangamgaming.com.
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