University of the West of Scotland
Director of Student Success
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Director of Student Success
Director of Student Success
Paisley Campus base with travel to other locations as required
About the Role
University of the West of Scotland’s purpose is to be a placemaker with its communities, driving social inclusion and reducing inequalities through education, research, and knowledge exchange. Professor Rachel Cragg, Pro-Vice-Chancellor (Learning, Teaching and Student Success), is seeking an outstanding individual to join her team as Director of Student Success.
As a member of the Pro-Vice-Chancellor’s team, the post holder will:
- Provide leadership across the University’s range of student-facing functions and services
- Advise the suite of professional student services
- Act as a senior-level voice for students and their issues within the organisation
For an informal discussion regarding the position, please contact Rachel Cragg via Rachel.Cragg@uws.ac.uk.
About UWS
University of the West of Scotland is a placemaking institution deeply embedded in its communities, with both national and international reach:
- Four Scottish campuses in Ayr, Dumfries, Lanarkshire, and Paisley, plus a campus in London Docklands
- Over 100 international partnerships
- Student community comprising 100+ nationalities
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UWS is committed to equality, opportunity, and inclusion, ensuring individuals can fulfil their potential through:
- Innovative learning & teaching
- Pioneering research
- Transformative partnerships
Strategic Commitments
- Ranked in the world’s top 300 universities for sustainable development (Times Higher Education Impact Rankings 2025)
- 90% of UWS research classified as world-leading or internationally excellent (REF 2021)
- Aligned with the UN Sustainable Development Goals (UNSDGs)
Key Responsibilities for Professional Services
You will support critical initiatives in:
- Learning and teaching excellence
- Research and innovation development
- Graduate employability and future-ready skill-building
Benefits
Successful applicants will join a supportive, ambitious team with a rewarding benefits package:
Leave & Flexibility
- 31 days annual leave (plus 12 days for public/university holidays)
- Bonus holiday on your birthday
- Flexible working patterns & work-life balance considerations
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Financial & Professional Support
- Defined benefit pension scheme (including death-in-service benefits)
- Employee discount scheme across 3,500 retailers
Wellbeing & Development
- Campus-wide fitness facilities
- Access to occupational health, physiotherapy, and workplace counselling (EAP)
- Professional, career, and research development opportunities
Timeline
- Closing Date: Wednesday 22nd July 2026
- Interview Date: Wednesday 5th August 2026
Note: The University may adjust the closing period based onapplication volume, so early applications are encouraged.
Additional Commitments
- The University upholds the Armed Forces Covenant
- Actively promotes equality, diversity, and inclusion, particularly for underrepresented groups
- Committed Disability Confident employer
For further details on how candidate data is handled, visit UWS HR Applicant Privacy Notice.
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