University Hospitals Sussex NHS Foundation Trust
Director of Voice, Improvement and Partnership
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Director of Voice, Improvement & Partnerships
Stakeholder Event Date: 28th July 2026 Panel Interview Date: 31st July 2026
About UHSussex
Help us create an organisation where every voice matters, every idea counts, and everyone has a role in improving care.
At UHSussex, we are on an ambitious journey to deliver Excellent Care Everywhere.
We’ve recently launched a new Trust Strategy, Trust Operating Model, and Behavioural Compass—a framework that guides us in working together as One UHSussex. Our vision is an organisation where:
- People feel heard, valued, included, and empowered to make a difference.
- Staff, patients, and communities shape decisions.
- Improvement is integral to our daily work.
- Better staff experience and patient experience drive positive outcomes for those we serve.
We believe the best ideas can come from anywhere. Our goal is to foster an environment where:
- Staff feel confident to speak up and challenge ideas constructively.
- New solutions are tested openly.
- Leaders and teams collaborate to innovate.
- Staff, patients, and communities are active partners in shaping services.
About the Role
We are seeking an exceptional Director of Voice, Improvement & Partnerships to help shape the future of one of the largest NHS trusts in the country.
Reporting Line
This role will report to the Chief Strategy Officer.
Key Responsibilities
- Lead the development of a Trust-wide function that integrates:
- Organisational listening and staff/patient voice practices.
- Organisational development and inclusion.
- Improvement capability.
- Community partnerships and lived experience efforts.
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Drive Every Voice Matters, our organisation-wide approach to listening, involvement, and participation, creating conditions where:
- People feel safe to speak up.
- Ideas are encouraged and acted upon.
- Constructive challenges are welcomed.
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Champion inclusion, belonging, and psychological safety to foster high-performing teams.
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Support leaders in building cultures where creativity, expertise, and collective problem-solving lead to:
- Improved staff experience.
- Enhanced patient experience.
- Higher quality of care.
Requirements
- Strategic and operational experience in voice, inclusion, and organisational development.
- Demonstrated ability to embed improvement and collaborative cultures.
- Expertise in ** Narrative:Motivational Trust** as well as strategic partnership with colleagues, communities, and local partners
- A track record of implementing truth to drive change and redriting the norms that guide how we feel, reason, and perform as a team.
- Leadership to partner effectively with一点上
Benefits
A Culture of Inclusion
At UHSussex, diversity is our strength. We encourage everyone to succeed by fostering an inclusive environment where the patient is always our priority.
Support Initiatives
- Enhanced Staff Networks to support underrepresented groups.
- Buddy system for new starters.
- Disability Confident Employer (Level 2).
- Veteran Aware Trust for ex-military staff.
- Extensive wellbeing and flexibility programmes, including:
- Support to strike a healthy work-life balance.
- Extensive employee assistance resources.
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Professional Development
As a university trust and leader in healthcare research, we prioritise continuous learning. Our investment in you includes:
- Ongoing knowledge-sharing and training.
- Career growth opportunities and mentorship.
- Clear pathways to develop your expertise and leadership.
Purposeful, Values-Driven Culture
We treat our patients and staff equally, with the same compassion and empathy we seek for ourselves. We are committed to supporting staff when they need it—and beyond.
Additional Information
Contact Details
For informal discussions or further questions, please connect with:
Roxanne Smith (Chief Strategy Officer) contactable via her Executive Assistant:
Name: Daisy Drage Role: Senior EA to the Chief Strategy Officer Email: daisy.drage@nhs.net Telephone: 01903 205111
Candidate Resources
TSC:Candidate Information Pack for further details on UHSx’s values, mission, and support networks.
Hear us in July! Apply today and be part of what we are building. UHSx – Where Excellent Care Meets Diverse Strengths.
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