Thermo Fisher Scientific
Director, Operations
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Senior Site Operations Manager - Newport, UK Site
About the Role
As part of the Thermo Fisher Scientific team, you’ll engage in meaningful work that drives a positive global impact. By joining our colleagues, you will work towards enabling our customers to make the world healthier, cleaner, and safer. At Thermo Fisher, we empower our teams with the necessary tools to achieve individual career objectives while pushing science forward. This role is focused on developing solutions for critical challenges, such as environmental protection, food safety, and curing diseases like cancer.
Key Characteristics:
- Fully based at the Newport Site
- Owns and leads site operations to drive satisfaction, production excellence, and strategic goals
- Ensures high-quality, efficient production and timely delivery
- Leads continuous improvement in PPI (Practical Process Improvement) and promotes Lean Manufacturing & Supply Chain excellence
Responsibilities
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Leading Site Operations:
- Establish goals and priorities aligned with business objectives and client expectations
- Ensure safety remains a top priority across the site
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Manufacturing & Strategic Planning:
- Oversee all manufacturing activities to drive alignment with the strategic plan
- Partner with business leaders to develop the annual operating plan, and drive short-term and long-term Strategic Action Plans
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Financial & Operational Performance:
- Hold accountability for the site’s financial performance, optimizing operational expenses while meeting financial targets
- Identify areas of improvement and implement proactively corrective measures
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Team Development & Culture:
- Develop and lead high-performing teams for optimal functionality
- Foster ownership, accountability, and collaboration across the site
- Champion technological and cultural resiliency, practicing Thermo Fisher’s 4i Values
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Process Innovation & Change Leadership:
- Provide direction for continuous improvement through PPI
- Drive higher standards in process efficiency, customer satisfaction, and profitability
- Champion a transformational culture and facilitate organizational change effectively
Qualifications
Education
- Required: Bachelor’s degree (preferably in Science or Operations-related field)
- Preferred: Master’s degree
Experience & Leadership
- 7-10 years of career progression in manufacturing, with senior operations leadership in a manufactics, particularly Plastics, highly desirable
- Strong ability to lead diverse teams, negotiate change, collaborate, and prioritize customer focus
- Proven experience as a change agent
- Hands-on experience in continual improvement with methodologies like Lean or Six Sigma
- Strong analytical skills, adept at interpreting data to solve problems and drive progress
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Collaborative Skills
- Ability to influence and partner with senior teams in Finance, HR, R&D, Product Management, and Commercial Sales
Project Management
- Flexibility and capability to lead multiple complex projects simultaneously
Specialized & Technical Experience
- Experience leading GMP/Compliance audits within cGMP environment with successful results
- Preference for candidates with Plastic Injection expertise and Automation knowledge
- Demonstrated start-up operational experience in manufacturing
Soft Skills
- Exceptional people management and leadership abilities
- Exceptional communication skills (verbal and written)
- Absolute integrity and openness in decision-making
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