Duties

Operational and Technical Leadership

• Direct and maintain campus preventive maintenance and work order programs.
• Schedule, coordinate, and oversee maintenance vendors and contractors during:
  • Planned maintenance activities
  • Break/fix events
• Ensure personnel safety whilst protecting the facility’s critical infrastructure and assets.
• Develop, review, and maintain Management of Procedures (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs) in accordance with Vantage standards and industry best practices.
• Ensure all maintenance activities are performed per:
  • Approved procedures
  • Mission Critical Facility work rules

Compliance and Reliability

• Conduct periodic technical and quality reviews to ensure procedures reflect:
  • Current industry standards
  • Regulatory requirements
  • Safety guidelines
• Ensure campus remains fully compliant with:
  • Applicable regulatory requirements
  • Customer obligations
  • Internal policies
• Manage and continuously improve:
  • Site reliability
  • Availability
  • Continuity of service

Cost Efficiency and Sustainability

• Evaluate system performance and implement cost-effective improvements to enhance:
  • Operational efficiency
  • Reliability
• Assess campus continuity and resilience risks and implement action plans to address identified gaps and vulnerabilities.
• Monitor campus capacity utilisation and participate in the development of short- and medium-term capacity growth roadmaps.

Project and Budget Management

• Support the planning and delivery of major infrastructure projects and ensure operational readiness for:
  • New capacity deployments
• Monitor energy performance across the campus and drive initiatives to improve:
  • Power Usage Effectiveness (PUE)
• Support sustainability objectives.
• Prepare and manage both operational and capital budgets for the campus.
• Manage contracted service providers, including:
  • Scope development
  • Tender participation
  • Contract administration
  • Service Level Agreement (SLA) performance
  • Vendor relationship management

Documentation and Reporting

• Ensure supplier and vendor performance meets established expectations and contractual obligations.
• Produce, analyse, and communicate:
  • Operational metrics
  • Reports
  • Key performance indicators (KPIs)
• Maintain accurate and complete operational documentation for the campus.

People Leadership

• Establish team performance objectives and manage:
  • Performance reviews
  • Coaching
  • Development
  • Succession planning
  • Talent management activities
• Lead:
  • Recruitment
  • Onboarding
  • Team development to build and retain high-performing teams.

Asset and Quality Management

• Protect and enhance the value and lifecycle of all campus assets.
• Promote and support:
  • ISO certifications
  • Other quality initiatives for the site.
• Support:
  • Customer visits
  • Audits
  • Tours
  • Technical due diligence activities

Additional Responsibilities

• Perform additional duties as assigned by management.

Job Requirements

Education

• Bachelor’s degree in:
  • Electrical engineering
  • Mechanical engineering
  • A technical discipline
  • Business
  • Equivalent relevant experience

Experience

• Minimum 10 years of experience in:
  • Facility engineering
  • Plant engineering
  • Mission critical operations (strongly preferred)
• Minimum 10 years of leadership experience managing teams in a critical environment (strongly preferred)
• Previous experience in:
  • Data Center
  • Critical Infrastructure
  • Similarly complex mission-critical industries (strongly preferred)
• Strong understanding of electrical and mechanical infrastructure associated with mission-critical facilities.
• Experience leading large operational teams within a 24x7 environment.
• Experience managing through:
  • Periods of significant organisational change
  • Process and technology transition

Knowledge and Skills

• Strong knowledge of:
  • Safety
  • Compliance
  • Business continuity
  • Operational risk management practices
• Experience managing:
  • Vendor relationships
  • Service contracts
  • Supplier performance
• Knowledge of physical security principles within critical environments (strongly preferred).

Soft Skills and Competencies

• Demonstrated ability to:
  • Build strong relationships
  • Influence stakeholders across multiple functions and organisational levels
• Proven record of delivering excellent internal and external customer service.
• Strong communication skills, both written and verbal, demonstrating an ability to effectively engage with:
  • Customers
  • Vendors
  • Senior leaders
  • Operational teams
• Excellent planning, organisational, and prioritisation skills, with the ability to manage:
  • Competing priorities in a fast-paced environment

Technical Proficiencies

• Proficiency in:
  • Microsoft Office applications
  • Building automation systems

Travel Requirements

• Travel is expected up to 5% (may increase depending on business needs).