Barclays
Director, UK Head of Legal eDiscovery & Data Operations Counsel
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Job Description
Purpose of the Role
Provides legal advice to the company on the discovery/disclosure component of Litigation matters and Regulatory requests globally, including litigations, disclosure orders, regulatory investigations, non-party document requests, and internal investigations. The Director, UK Head eDiscovery & Data Operations Counsel will serve as the senior member of the Legal eDiscovery Team in the UK, leading a team of eDiscovery Counsels, Managers, and Analysts who actively manage the Discovery/Disclosure portion of Legal matters and internal requests.
Accountabilities
- Partnership with Internal Stakeholders: Partnership with internal stakeholders, outside counsel, and eDiscovery suppliers to formulate appropriate Discovery/Disclosure strategy on Barclays matters, ensuring best practices are implemented with an eye to advocacy, reduction of risk, and management of costs.
- Partnership with Outside Counsel: Partner with outside counsel to ensure that the eDiscovery component of each Barclays matter is conducted in a manner consistent with Barclays eDiscovery Target Operating Model and work to implement team initiatives globally.
- Management of the UK eDiscovery Portfolio: Management of the UK eDiscovery portfolio of matters (inclusive of Crown Dependencies, EME, & APAC), including overseeing the identification and preservation of relevant data sources, retrieval, search, processing of data, analysis/review of data for production of data in response to legal or regulatory requests as well as internal investigations and proactive compliance matters.
- Management of Disposal Hold and Defensible Disposal Processes: Management of Disposal Hold and Defensible Disposal processes as well as eDiscovery activities in compliance with records and data management standards, including those related to data protection and data retention.
- Training Programs: Developing and delivering training programs to educate employees, including Legal colleagues, on legal and regulatory requirements related to eDiscovery and disposal hold processes.
- Relationship Management: Relationship management with eDiscovery vendors, including selecting and retaining vendors, negotiating contracts, and ensuring that vendors provide high-quality eDiscovery services. This includes security and privacy requirements.
- Policy Development: Development and implementation of eDiscovery and disposal hold policies and procedures, including drafting documentation and opinions related to disposal hold and defensible disposal.
- Strategic Initiatives: Serve as eDiscovery & Legal representative on strategic bank-wide initiatives and projects to reduce cost and risk associated with the use of electronic data.
- Collaboration: Collaboration and/or consultation with internal and/or external parties to leverage technology to increase efficiency during the retrieval process for new and existing e-comms data sources.
- Information Governance: Provides strategic oversight of onboarding new data and communication sources into compliant archives, driving key decisions and risk trade-offs to ensure defensible eDiscovery outcomes and scalable governance across evolving platforms.
- Enterprise Forums: Provides senior oversight of information governance across enterprise forums, contributing to the development of policies, standards, and control frameworks, and ensuring that data management practices meet legal, regulatory, and operational compliance obligations.
- Data Retrieval: Management and implementation of data retrieval for UK team according to standard operational procedures for centralised data sources as well as preservation processes.
- Relationships with Internal Legal Stakeholders: Liaise and maintain relationships with Internal Legal Stakeholders, including the Head of Litigation, Investigations, and Enforcement, EME, UK Head of Data Legal, EIP Legal leads, and others as the senior member of eDiscovery in EME.
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Director Expectations
- Strategic Initiatives: To manage a business function, providing significant input to function-wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage, and consult on multiple complex and critical strategic projects, which may be business-wide.
- Team Management: They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organization-wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross-functionally.
- Training and Coaching: They will train, guide, and coach less experienced specialists and provide information affecting long-term profits, organizational risks, and strategic decisions.
- Expert Advice: Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function-wide strategic initiatives.
- Resourcing and Budgeting: Manage, coordinate, and enable resourcing, budgeting, and policy creation for a significant sub-function. Escalates breaches of policies/procedures appropriately.
- Compliance and Regulations: Foster and guide compliance, ensure regulations are observed that relevant processes are in place to facilitate adherence.
- External Environment: Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
- Knowledge and Skills: Demonstrate extensive knowledge of how the function integrates with the business division/Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector/functional knowledge, and insight into external market developments/initiatives.
- Problem Solving: Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/sensitive situations.
- Decision Making: Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
- Negotiation and Influence: Negotiate with and influence stakeholders at a senior level both internally and externally.
- Communication: Act as principal contact point for key clients and counterparts in other functions/business divisions. Mandated as a spokesperson for the function and business division.
- Leadership Behaviors: All Senior Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are: Listen and be authentic, Energize and inspire, Align across the enterprise, Develop others.
- Barclays Values and Mindset: All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.
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Job Summary
To manage eDiscovery matters and drive eDiscovery strategy on matters with internal and external stakeholders, advising legal and other teams on challenges related to identification, preservation, retrieval, culling, analysis, and use of data. Provide comprehensive technical expertise for data preservation, retrieval, and culling exercises bank-wide. Also responsible for supplier management of eDiscovery vendors, management of external eDiscovery spend by vendors and law firms, and relationship management of eDiscovery suppliers (including maintenance of data security and privacy) and collaboration cross-functionally on various bank-wide initiatives that impact eDiscovery processes as well as ensuring that eDiscovery activities are aligned with the bank's overall goals and objectives.
Required Skills
- Law degree with a minimum of 10 years' experience in a litigation setting.
- UK qualified or equivalent legal qualification.
- Advanced knowledge of litigation processes and rules pertaining to eDiscovery and have a demonstrated ability to act creatively and decisively in resolving eDiscovery challenges.
- 6+ years' experience with a proven track record of advising lawyers on eDiscovery strategy—e.g. making recommendations as to the scope of matters, best practices regarding collection of data, and the workflow to be employed to review documents—and experience managing the eDiscovery component of complex cases.
- 7+ years' experience providing legal analysis on issues of burden, proportionality, and eDiscovery, as well as advanced knowledge of the market for eDiscovery services and best practices for management of discovery projects.
- 7+ years' demonstrated experience working with eDiscovery vendors and using eDiscovery review platforms.
- Excellent interpersonal skills, possessing the ability to communicate equally with both technical experts and attorneys who lack a technical background.
Our Work Experience
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard-working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
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