Tool Development, Management & Process Optimization

• Oversee the creation, optimization, and management of value quantification, pricing, and pre-sales analytics tools, ensuring they enable internal teams to assess, communicate, and enhance service value to customers.
• Continuously evaluate and improve the effectiveness of these tools, identifying opportunities for optimization to enhance efficiency, accuracy, and overall business impact.

Cross-Functional Collaboration & Go-To-Market Support

• Collaborate with cross-functional teams (Sales, Marketing, CSC, Finance, etc.) to gather business requirements, align tools with business needs, and ensure seamless integration of analytics solutions into pre-sales workflows.
• Support go-to-market initiatives by providing analytical tools and frameworks that enhance client engagement and contribute to business growth.

Insight Generation, Reporting & Stakeholder Communication

• Develop and deliver actionable insights derived from business analytics and pricing models to inform strategic decision-making.
• Create clear, compelling presentations and reports to communicate the value and impact of tools to senior leadership and internal stakeholders, ensuring effective tool adoption and usage.

Leadership & Team Development

• Lead and mentor a high-performing team, fostering a culture of collaboration, innovation, and continuous learning.
• Ensure alignment with Mastercard’s business goals and objectives, driving the team to contribute effectively to strategic initiatives and business outcomes.

All About This Role

• Dual Expertise in Business Analytics & Product Management: Extensive experience in business analytics and pricing strategy, with a proven ability to quantify the value of services and develop data-driven insights that drive business growth. Skilled at developing and optimizing analytics tools that support pre-sales efforts and enhance decision-making. Comfortable overseeing the entire lifecycle of these tools, from ideation and development to deployment and optimization.
• Pre-Sales & Pricing Strategy: Strong background in pre-sales processes and a deep understanding of pricing strategies. Ability to translate complex data into actionable insights to help internal teams communicate service value to customers and optimize pricing models.
• Cross-Functional Collaboration: Exceptional ability to work with cross-functional teams, including Sales, Marketing, Product, and Customer Service Center leads, to gather requirements, align business needs, and ensure tools are impactful and scalable. Proven track record of driving alignment across teams and ensuring successful execution of initiatives.
• Strategic Thinking & Execution: A strategic thinker with the ability to balance long-term vision with short-term execution. Ability to identify business opportunities, translate them into actionable plans, and deliver results that contribute to Mastercard’s overall success.
• Effective Communication: Exceptional communication skills, with the ability to present complex analytics and pricing insights clearly to senior leadership and non-technical stakeholders. Able to create compelling presentations and reports that drive action and ensure effective tool adoption.
• Leadership & Team Development: Strong leadership skills with a passion for mentoring and developing high-performing teams. Ability to foster a culture of collaboration, innovation, and continuous learning while ensuring alignment with business goals.
• Adaptability & Problem-Solving: Comfortable navigating ambiguity and adapting to changing business needs and priorities. A dynamic problem-solver who thrives in fast-paced environments and drives impactful solutions.
• Execution-Focused: A track record of delivering high-quality, scalable solutions on time and within scope, with a focus on driving measurable business outcomes and customer engagement.
• A good sense of humour

Education

Master’s degree in Data Science, Computer Science, Engineering, Finance, Economics, Mathematics, or a related field. Advanced degrees or certifications in analytics, data science are preferred.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.