Dudley Group NHS Foundation Trust
Directorate Manager - G-Hope

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Operational Management Support Opportunity
An exciting opportunity has arisen to provide efficient and effective operational management support for one of the Medicine Directorates covering Gastroenterology, Endoscopy, Hematology, and Palliative Care services. Working closely with the Clinical Leads and Matron, you will ensure that services are responsive, innovative, and provided to the highest possible standard. You will also be responsible for the delivery of key service improvement projects, as well as ensuring access targets are met for your directorate.
Key Responsibilities
- Provide operational management support for the Medicine Directorates.
- Work closely with Clinical Leads and Matron to ensure high-quality service delivery.
- Ensure services are responsive, innovative, and meet the highest standards.
- Deliver key service improvement projects.
- Ensure access targets are met for the directorate.
Requirements
- Operational management experience within the NHS.
- Proven track record of contributing to the attainment of national performance targets.
- Experience of managing resources, both staff and financial.
- Ability to work under pressure, self-motivated, and confident.
- Team player with a highly focused and innovative approach to problem-solving.
- Active role in capacity management function.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
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Diversity and Inclusion
We value diversity within our Trust and are working to achieve equality through our recruitment. We particularly welcome applications from people from a Black, Asian, and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level.
Our Vision and Values
At the Dudley Group, our patients and staff are at the heart of all that we do. We aim to provide a world-class service that aligns with our vision of “excellent health care, improved health for all.” We seek to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
Employee Wellbeing


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As part of the NHS People Promise, your wellbeing is our priority. We are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no one should have to sacrifice family, friends, or their personal interests for work.
Development Opportunities
Dudley Group offers many opportunities for staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Contact Information
For further details or informal visits, contact:
Name: Mphathisi Ncube
Job Title: Interim Director of Operations
Email Address: mphathisi.ncube2@nhs.net
Telephone Number: 01384 456111
Mia Partridge - Divisional PA
Telephone Number: 01384 456111 ext 4554
Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust
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