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Ground Handling Turn-Around Supervisor
Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since then, we have evolved to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations across 65+ countries and six continents. Our success is built on our people.
Role Purpose
Co-ordinate all functions necessary to enable the safe, secure, on-time departure of aircraft within scheduled turn-around times as per the Ground Handling Manual. Ensure the Menzies Aviation (MA) service standard is consistently delivered in line with company policies and procedures.
Key Responsibilities
Core Duties
- Provide exceptional customer service as per Menzies and airline standards to ensure full customer satisfaction throughout the turn-around process.
- Gather, input, and process all required data and documentation for secure and efficient turn-arounds, including:
- Weather reporting and NOTAMs (if applicable)
- Airport Digital Gateway System (LDM) and other automated/company systems
- Conduct pre-arrival inspections, performing:
- Aircraft checks
- Footprint area hazard/Foreign Object Debris (FOD) assessments
- Identify and report any faults or irregularities with equipment, systems, or processes to relevant management, airport authorities, and/or crew.
- Provide support for disruption management during the turnaround.
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Note: For extended accountabilities refer to the full job description.
Compliance & Responsibilities
- Memorial obligations under company health and safety policies, including:
- Reporting station safety incidents
- Supporting workplace substance misuse prevention via company policy adherence
- Employee self-reporting if affected by alcohol or drug use
Note: Full safety, security, wellbeing, and compliance details available in attached documentation.
Requirements
Core Skills & Attributes
- Strong customer focus paired with unwavering safety consciousness
- Clear, confident, and honest communication
- Attention to detail for data accuracy in high-volume operations
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Environmental Certificattes & Clearances
- Criminal record check required
- Airside security clearances mandatory
- Proof of right to work in the UK
Experience Gates
- At least 5 full years of combined:
- Full-time work
- Unemployment
- Educational/academic studies (relevant experience)
Diversity & Inclusion
Menzies Aviation is an equal opportunity employer, fostering equity for candidates regardless of:
- Sex, race or disability status
- Age, sexual orientation
- Religion or belief, marital/maternity situation
- All other protected characteristcs
We actively seek to create an inclusive culture where diversity of thought and experience cultivates innovation. Supportive recruitment practices—including adjustments—are available where needed.
Note: Recruitment tools may be used to assess skill alignment.
How to Apply
If this role aligns with your experience, click apply now for further consideration.
Please see here for more information on Menzies Values.
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