The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Dispensary Based Medicines Management Technician
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Job Description
Role Overview
Provide medicines management support in the dispensary by way of checking Patient Own Drugs (PODS) against the TTO prescription and to assist the pharmacist with any queries. Liaise with other healthcare professionals, patients and relatives in order to gather accurate and relevant information around the patients discharge medication.
Responsibilities
- Undertake dispensary technical duties, including labelling and dispensing of medicines, final accuracy checking, and all required record-keeping.
- Participate in ward-based medicines management activities including medicines reconciliation, assessment of patients’ own drugs, and transcribing of medication for dispensing.
- Ensure the dispensary is tidy after the working day, all medicines are delivered/collected, and the department is secured.
- Contribute to the provision of a safe and efficient dispensing service to include POD checking of patients medication prior to discharge, final accuracy checking of medications, and counselling of patient medication.
- Label and dispense medications including controlled drugs and oral chemotherapy.
- Undertake reception duties when required.
- Lead the late team and ensure the department is secure at the end of the day.
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Medicines Management
- Participate in the technical medicines management service to wards, working to national and local standards and policies.
- Complete medication histories.
- Check POD of medicines brought in to hospital by patients.
- Provide counselling to patients of new and changed medications.
- Liaise with all members of the multi disciplinary team including doctors, nurses, pharmacists, and dieticians.
About Us
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics, and community-based services to around 331,000 people across west and north Norfolk, North Cambs, and South Lincs.
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We are an ambitious organisation that upholds our values of kindness, wellness, and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Contact Information
For further details / informal visits contact:
- Name: Christine Smith
- Job title: Lead Dispensary Technician
- Email address: christine.smith2@qehkl.nhs.uk
- Telephone number: 01553 613127
Anita Franklin Education and Training Pharmacy Technician
01553 613127
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