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Boots UK

Dispensing Optician

Newport
Posted 4 days ago
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Dispensing Optician – Job Description

About the Role

As a qualified Dispensing Optician, you will deliver an exceptional level of customer care and professional expertise to help our customers achieve the best possible vision solutions, ensuring they return for their ongoing needs. Your role involves supporting our stores, reporting directly to the Store Manager, and working closely with our Optical team.


Key Responsibilities

  • Provide clinical support in-store for regulated dispensing, ensuring compliance with legal requirements.
  • Inspire and guide your Optical team by sharing expert knowledge to deliver outstanding service.
  • Listen to customer needs and offer personalised advice and expertise in selecting the right eyewear.
  • Assist customers in choosing the best eyespectacles and lenses tailored to their prescription and lifestyle.
  • Support the team in maintaining an efficient operational model, adhering to legal and business standards.
  • Provide specialised guidance for patients with complex or additional requirements.

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Requirements (Must-Haves)

  • Registered with the General Optical Council (GOC).
  • Commitment to continuing professional development (CPD), completing mandatory training as required by the GOC.

(Nice-to-haves: Ability to adopt and adapt to new technologies.)


Where Your Career Can Go

At Boots Opticians, we offer diverse opportunities for growth, from clinical and leadership roles to owning your own store through our Franchise Academy. Your development journey is backed by our support.


Rewards & Benefits

  • Boots Retirement Savings Plan.
  • Discretionary annual bonus.
  • Generous employee discounts.
  • Enhanced maternity/paternity/adoption leave with bonus payments and gift cards.
  • Flexible benefits package, including:
    • Extra holiday purchase.
    • Discounted gym memberships.
    • Life assurance.
    • Activity passes and more.
  • Free 24/7 counselling support via TELUS Health (Employee Assistance Programme).

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About Us

At Boots Opticians, our mission is to empower everyone—our customers and colleagues—to see what’s possible. We are an equal opportunity employer, fostering a diverse and inclusive workplace where everyone thrives. Join us, and be a brilliant Boots colleague.


Next Steps

  • If you apply, we’ll reach out to discuss the outcome or next steps.
  • Flexibility options available where roles are advertised as full-time (e.g., part-time or job share discussed).
  • Reasonable adjustments provided during the application or interview process if needed.

Note: Successful candidates will undergo a pre-employment check (e.g., DBS, PVG, or Access NI, depending on location). We are a Ban the Box employer—supporting applicants who have lived experience of conviction.

Apply, and be brilliant with Boots!

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Skills

Customer Care
Clinical Support
Optical Knowledge
Eyewear Selection
Team Support
Regulated Dispensing
Expert Advice
Technology Embrace

Location

Newport, Wales, United Kingdom

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