NIC Services Group Ltd
Distribution cleaning manager
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Company Description
NIC Services Group Ltd is a privately owned, family-run business and one of the most successful contract cleaning and support service companies in the UK. The company operates through a nationwide network of operational centers and employs thousands of team members across the UK and Ireland. NIC partners with many well-known household brands, providing professional, reliable cleaning and support services. As a growing organization, NIC offers opportunities for career development, training, and progression within a supportive environment.
Role Description
The Distribution Cleaning Manager is a full-time, on-site role based in Kettering. The person in this role oversees cleaning operations within distribution and warehouse facilities, ensuring all areas meet agreed standards, service levels, and health and safety requirements.
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Day-to-day responsibilities include:
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- Managing and scheduling cleaning teams
- Monitoring performance
- Conducting site inspections
- Handling staffing matters such as training, coaching, and absence management
- Liaising with clients and internal stakeholders
- Preparing reports
- Managing stock and equipment
- Ensuring compliance with company policies and relevant regulations
The Distribution Cleaning Manager is expected to:
- Respond promptly to operational issues
- Support continuous improvement
- Maintain a professional, service-focused approach
Qualifications
- Experience managing cleaning operations in distribution, warehouse, or similar commercial environments, with proven people management and supervisory skills.
- Strong organizational and planning abilities, including rota management, resource allocation, and time management in a fast-paced setting.
- Good communication and interpersonal skills, with the ability to build relationships with clients, team members, and stakeholders.
- Working knowledge of health and safety practices, risk assessments, and compliance within cleaning or facilities management.
- Competence in basic IT tools (e.g., email, spreadsheets, reporting systems) and comfort using handheld devices or apps for scheduling and reporting.
- Ability to work on-site across warehouse and distribution areas, including a hands-on approach when required and flexibility to cover different shifts if needed.
- Previous experience in contract cleaning, facilities management, or logistics environments is highly beneficial.
- Relevant supervisory or management qualifications, or equivalent experience; a full, valid driving license is an advantage.
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