SEVERN TRENT
Distribution Service Technician
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Distribution Service Technician
Distribution Service Technician – 12 Month Fixed-Term Contract
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
About the Role
We are looking for a Distribution Service Technician to join our Finham team, on a 12-month Fixed-Term Contract (FTC).
This is a varied and hands-on role at the heart of our operations, where you’ll be on the front line protecting and maintaining our water network. From responding quickly to incidents such as burst water mains and customers experiencing supply issues, to carrying out essential remedial work on key assets like valves and hydrants, no two days are the same.
You’ll play a vital, customer-facing role, providing reassurance and support to our communities when they need it most. With a strong focus on customer service, you’ll help ensure a reliable water supply while addressing concerns around water quality. You’ll also respond to potential pollution events, taking swift action to safeguard both our network and the environment.
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Key Objectives:
- Help prevent pollution
- Keep customers informed
- Minimise supply interruptions
- Protect our network and communities
Location & Requirements:
- You'll be based out of Finham, covering this area.
- You will receive a company vehicle and required tools.
- A full UK driving licence is an essential requirement.
- Shift patterns include evenings, weekends, and a standard 40-hour work week.
What We’re Looking For
If you enjoy problem-solving, working outdoors, and making a real difference to customers and the environment, this is a role where you can truly have an impact. While water experience is desirable (not essential), skills and experience are important—but character, positivity, and caring matter more.
We welcome and celebrate diverse individuals who help us better serve our communities. We’re looking for people who get involved, want to be part of something bigger, and make a difference because they care.
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How We’ll Reward & Care for You
It's not just a job—it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential.
Why Join Us?
- 25 days holiday + bank holidays (ability to buy/sell up to 5 days per year)
- Annual bonus scheme (up to £1,500, subject to eligibility)
- Family-friendly policies, including one year of fully paid maternity and adoption leave
- Leading pension scheme – we double your contribution (15% max when you contribute 7.5%)
- Sharesave – chance to buy Severn Trent plc shares at a discounted rate
- Dedicated training through our Academy
- Electric vehicle scheme and retail offers
- Two paid volunteering days per year
LET’S GO!
We can’t wait to hear from you! Have an updated CV ready and spare five minutes to apply. We’ll let you know the outcome after the closing date—check your phone and emails!
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