Illinois Tool Works
Division IT Manager
Greater London
Posted 16 days ago
How your CV stacks up
1Upload CV
2Analyse CV
3Improve CV
Upload your CV to see how well it fits this job role
?%
Job Description
Position Overview
The Division IT Manager is responsible for leading the end-to-end IT transformation and operations across a globally distributed, multi-site organization, ensuring IT is a scalable enabler of growth, efficiency, and decision-making.
The role operates within a complex delivery model, managing a combination of:
- Global IT leaders (Infrastructure/Cyber and Data/Applications)
- Regional IT resources (Europe, China)
- Multiple MSPs across regions
Success requires the ability to lead through influence, structure, and governance—not direct execution alone.
The IT Manager must transform a fragmented IT landscape into a standardized, data-driven and secure environment, aligned with:
- Current Divisional IT roadmap
- ERP standardization (Acumatica)
- Data platform evolution
- Cyber and infrastructure modernization
Organizational Scope & Team Leadership
The Division IT Manager leads a hybrid global IT team, including:
Direct / Functional Leadership
- 1 Global Infrastructure, IT Operations & Cyber Security Manager
- 1 Global Data Analyst (evolving into Data & Business Applications Lead)
Regional IT Resources
- 2 IT resources in Slovenia (applications, ERP support, operations)
- 1 IT Specialist in China
External Delivery Model with multiple MSPs and contractors across: North America, UK, Italy, Bulgaria, New Zealand, and Slovenia
Leadership Expectations
The Division IT Manager must:
- Define clear roles, responsibilities, and accountability model across all resources
- Eliminate overlap and inefficiencies currently visible across IT activities
- Establish a scalable “hub-and-spoke” IT operating model
- Drive alignment between: Internal IT, Segment IT, MSP partners
- Ensure: global consistency, local responsiveness where needed, cost-efficient delivery in line with ITW principles.
Core Responsibilities
1. IT Strategy, Governance & Operating Model
- Own the division IT strategy and ITW Front-to-Back execution roadmap
- Establish a clear IT operating model across global and regional teams
- Define governance across: data, ERP, Cyber, Infrastructure
- Implement structured reporting and performance tracking across all IT layers
- Ensure strict adherence to 80/20 prioritization discipline
2. ERP Modernization Leadership (Global Accountability)
- Lead the global Acumatica rollout across all sites
- Govern ERP standardization, eliminating: legacy systems, site-specific deviations
- Ensure ERP becomes:
- Single source of truth for core business processes
- Foundation for data and analytics
- Supervise execution through:
- Data/App Lead
- Regional IT resources
3. Data & Business Applications Leadership (Critical Capability)
- Elevate the Data Analyst role (part of the IT team) into a Data & Applications capability leader, providing direction, prioritization, and technical guidance
- Define and enforce:
- Data governance and ownership model
- Enterprise data architecture principles
- Standardized KPI and reporting framework
- Lead the design and evolution of the divisional data platform, ensuring:
- Integration of data across ERP (Acumatica), supply chain, and shop floor systems
- Elimination of siloed and spreadsheet-based reporting
- Creation of a single, reliable data foundation for decision making
- Drive adoption and standardization of key technologies:
- Power BI as the standard for data visualization and business reporting
- Modern data platforms (i.e. Microsoft Fabric, Snowflake, or equivalent) for:
- Data ingestion
- Transformation
- Storage and analytics
- APIs and integration frameworks to enable scalable and maintainable system connectivity
- Python (or equivalent) for:
- Data engineering
- Automation
- Advanced analytics use cases
- Ensure the Data function delivers practical, business-relevant use cases, including:
- Forecasting improvement (ML-driven where appropriate)
- Supply chain and operational visibility
- Financial and operational KPI standardization
- Act as functional leader of Data expertise, with the expectation to:
- Guide, coach, and grow a Data expert within the team
- Maintain sufficient technical understanding to challenge design decisions
- Ensure solutions remain simple, scalable, and aligned to business needs (ITW 80/20 mindset)
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
4. Infrastructure, Cyber & MSP Orchestration
- Lead through the Global Infra & Cyber Manager, ensuring:
- Consistent cyber posture across all sites
- Centralized vulnerability management
- Standardized infrastructure
- Address FTB risks:
- Cyber gaps across multiple sites
- Aging infrastructure
- Inconsistent MSP capabilities
- Drive:
- Azure migration
- AD consolidation
- Network standardization
- Rationalize MSP landscape:
- Define clear SLAs
- Remove underperforming vendors
- Standardize service delivery
5. Global Delivery & Execution Model
- Establish clear accountability across distributed teams.
- Implementing: standard project governance and consistent delivery framework
- Ensure execution discipline across: internal team and external providers
- Balance: centralization (standards, platforms) and local flexibility (business needs)
6. IT Operations (Right-Sized & Optimized)
- Ensure stable operations across: infrastructure, applications, end-user support
- Transition non-value-added work to: MSPs and automation
- Focus internal resources on growth and transformation priorities (AA)
7. Financial & Vendor Management
- Own: IT budget, investment prioritization, vendor strategy
- Ensure alignment with: low-cost mindset and value-driven investments
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Required Experience & Skills
Leadership & Organizational Complexity
- Experience leading distributed, global IT teams
- Proven ability to manage:
- Hybrid teams (internal + MSP)
- Multi-layered accountability structures
- Strong governance, prioritization, and decision-making skills
ERP & Applications
- Strong ERP modernization experience
- Acumatica experience strongly preferred
- Experience rationalizing multi-ERP environments
Data & Analytics
- Strong experience building and scaling:
- Data architectures and data platforms
- End-to-end data pipelines (ingestion > transformation > visualization)
- Hands-on understanding (not necessarily deep execution) of:
- Power BI (data modeling, semantic layers, KPI standardization)
- Modern data platforms:
- Microsoft Fabric (preferred)
- Snowflake / equivalent cloud data platforms
- Data integration patterns, including:
- APIs
- ETL / ELT processes
- Programming and data manipulation (Python, SQL)
- Proven ability to:
- Transition organizations from fragmented reporting to standardized data-driven decision making
- Drive business adoption of data, not just technical implementation
- Experience leading or managing data specialists or analytics teams, including:
- Setting priorities
- Providing architectural direction
- Ensuring alignment with business outcomes
Cyber & Infrastructure
- Experience managing cyber risk across multiple sites and vendors
- Strong understanding of:
- Cloud transformation
- Security frameworks
- Infrastructure standardization
- Execution & Transformation - proven track record of:
- Delivering transformation in complex environments
- Driving standardization and simplification
- Strong change management capability
Success Profile
The ideal candidate:
- Is a true orchestrator, not a hands-on technician
- Has experience in global, multi-site manufacturing environments
- Can manage complex delivery models (internal + MSP + regional IT)
- Drives simplification, accountability, and measurable outcomes
- Is equally strong in ERP, Governance, and Data leadership (with sufficient technical depth to guide data architecture and engineering teams, without acting as a pure developer)
Key Outcomes
Within 12–18 months, the Division IT Manager will:
- Establish a clear and scalable IT operating model
- Stabilize and progress Acumatica global rollout
- Deliver data visibility improvements across all key functions
- Improve cybersecurity coverage across all sites
- Rationalize and optimize:
- MSP landscape
- Infrastructure footprint
- Build a high-performing IT leadership layer (Infra + Data/Apps)
Trusted by 25,000+ job seekers
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
IT Strategy
ERP Modernization
Data Governance
Cybersecurity Management
MSP Orchestration
Acumatica
Power BI
Microsoft Fabric
Python
SQL
Cloud Transformation
Change Management
Stakeholder Management
Budget Management
Infrastructure Standardization
Data Architecture