Tameside and Glossop Integrated Care NHS FT
Divisional Director - Clinical Support Services
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Divisional Director for Clinical Support Services
We are seeking an experienced, dynamic and inspirational operational leader to join the Trust as Divisional Director for Clinical Support Services. This is an exciting opportunity to lead a diverse portfolio of services within an ambitious organisation committed to continuous improvement, integrated care, innovation and delivering outstanding patient outcomes.
About the Role
Working in partnership with the Divisional Director of Nursing, Divisional Medical Director and Chief Pharmacist, you will provide strategic and operational leadership for the division, ensuring delivery of safe, effective, high-quality services. You will be accountable for operational performance, financial management, business planning, quality, governance, risk management, workforce leadership and compliance with regulatory, Health & Safety and statutory requirements.
Key Responsibilities
- Reporting to the Chief Operating Officer, you will lead service transformation, performance improvement and efficiency programmes, supporting frontline teams to deliver sustainable change.
- Provide line management for non-clinical staff across the division, contribute to Trust-wide strategic planning, work collaboratively with internal and external partners, and participate in the Trust Executive on-call rota.
- Provide strategic & operational leadership for the Clinical Support Services Division, ensuring delivery of safe, effective, responsive & patient-centred services aligned with Trust objectives.
- Lead service redesign, transformation, business planning, performance improvement and productivity programmes, working collaboratively with clinical leaders, corporate teams, commissioners, ICBs, LAs & system partners.
- Manage day-to-day operational performance, ensuring delivery of national & local standards including Referral to Treatment, Cancer, Diagnostics, Emergency Care, patient experience, productivity & efficiency targets.
- Maintain operational resilience, business continuity and compliance with statutory, regulatory and governance requirements.
- Hold delegated responsibility for divisional budgets, financial planning, resource utilisation, Cost Improvement Programmes & business cases, ensuring financial balance & value for money.
- Lead quality, governance, patient safety and risk management processes, ensuring compliance with CQC and NHS standards and embedding learning from incidents, complaints, audits & investigations.
- Provide visible, compassionate & inclusive leadership, promoting staff engagement, wellbeing, equality, talent management & workforce development.
- Monitor, report & present performance to Trust committees & Boards, implement recovery plans where required, benchmark services against best practice and represent the Trust at local, regional & national forums.
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About Us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
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Our Values
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Compassion
- Accountability
- Respect
- Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
Equal Opportunities
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Contact Information
For further details / informal visits contact:
- Name: Jonathan O'Brien
- Job title: Chief Operating Officer
- Email address: jonathan.obrien@tgh.nhs.uk
- Telephone number: 0161 922 6006
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