Cancer Research UK (CRUK)
Divisional Operations Executive
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Divisional Operations Executive
£28,000 - £32,000 plus benefits
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Reports to: Divisional Operations Manager
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Directorate: Marketing, Fundraising & Engagement
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Contract: Permanent
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Hours: Full-time (35 hours per week)
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Location: Home-based – covering South West and South East London (including areas extending southward into Surrey). Candidates must live in this area to be considered. View map
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Closing date for external application: 06 July 2026, 23:55
- This role may close early if there’s an overwhelming volume of applications.
- Extended time to apply? Please contact recruitment@cancer.org.uk immediately if you require a reasonable adjustment.
- Internal applications accepted until 12 July 2026.
Visa Sponsorship
This role does not offer UK visa sponsorship. Candidates must be eligible to work in the UK.
Recruitment Process
- Method: Competency-based interview via Microsoft Teams
- Interview dates: 15–17 July 2026
About the Role
At Cancer Research UK, we strive to beat cancer for everyone. We’re seeking a proactive, organised and efficient Divisional Operations Executive to support our field-based retail teams.
This new operations structure ensures aligned national strategy with on-the-ground delivery—connecting compliance, performance, and consistency across our shop network. As a DOE, you’ll utilise data to spotlight risks and opportunities, embed new processes, and uphold high standards.
This role drives a proactive, seamlessly connected approach, ensuring our shops optimise income, enhance customer experiences, and meet long-term retail targets.
Key Responsibilities
Operational Oversight
- Maintain and update compliance, health & safety, and operational trackers based on central team and field input.
- Collate monthly/quarterly compliance reports, identifying gaps or missing details and escalating findings.
- Track and support recruitment-related administrative tasks, including remote candidate guidance.
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Health & Safety Leadership
- Lead Health & Safety (H&S) documentation, preparing audit files and conducting supplementary audits.
- Monitor and report on mandatory training completion, flagging outstanding items as required.
Retail Team Support
- Collaborate with Profit, Protection and Compliance teams to uphold stock take standards.
- Assure accurate training records and deliver audits in stores when necessary.
- Support weightloss stocktake compliance [Included under the previous point.]
Communication & Coordination
- Attend weekly divisional meetings to discuss shop performance, objectives, and updates.
- Disseminate and organise field team documentation, ensuring timely distribution and archiving.
- Liaise with retail operations as a field representation for new initiatives.
First Point of Enquiry
- Serve as the principal contact for shop or team queries, escalating complex issues as required.
- Engage stakeholders through clear, credible communication (verbal/digital updates).
Instruction Administration
- Manage planned/emergency retail directives, updating logs and storing required documentation.
Requirements
We’re seeking individuals who embody our core values and fulfil the following criteria:
Skills & Competencies
- Proficient in IT/data systems, confident using Microsoft Office and internal business tools.
- Exceptional attention to detail, ensuring precision in auditing, log updates, or reporting.
- Outstanding organisation and time management to meet deadlines for standardised workflows.
- Strong collaborative skills, with a willingness to support colleagues and share knowledge.
- Prioritisation and adaptability—manage pressing workloads and steep deadlines.
- Aligned with our values-based approach (Act with ambition, credibility, humanity, and togetherness).
- High motivation, enthusiasm for growth, and autonomy in workflows.
Preferred Experience
- Prior experience in administrative, coordination, or support functions.
- Experience in multi-site retail operations deemed advantageous.
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Our Organisational Values
We guide our work through four fundamental values:
- Bold: Act with ambition, courage, and determination
- Credible: Act with rigour and professionalism
- Human: Impact people positively in all you do
- Together: Act inclusively and collaboratively
Our mission is rooted in beating cancer in every life it touches. We seek candidates who embody these values in their approach.
Note: If you’re unsure about fitting the profile, we welcome all unique talents and perspectives.
What You’ll Gain
We’re committed to your wellbeing and professional growth, offering:
- A triple-irrevocable remuneration package (base salary + comprehensive benefits).
- Development opportunities—tailored support for skill enhancement.
- Flexible working conditions, additive policies to promote work-life balance.
- Generous health and welfare benefits to nurture both career and personal objectives.
Get full details [on our careers page](link to complete URL).
How to Apply
We adhere to an anonymised shortlisting process in our commitment to equality, diversity and inclusion (EDI).
- Instruction: Attendants must also submit a CV, although it will not yet be reviewed until the interview stage.
- Complete the work history section of the online application form as part of our fair, impartial assessment.
For further details or additional inquiries, please contact: recruitment@cancer.org.uk [Or call our team](020 3469 8400).
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Diversity Statement: We cultivate a charitable environment where everybody feels valued, participates, and contributes. Our community is enriched by individuals from diverse or underrepresented background, particularly those within minority ethnic groups. Apply generously from everywhere.
Implementation Note: Unfortunately, we can’t recruit candidates under the age of 18 due to the restrictions of health & safety and safeguarding regulations.
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