Oak Furnitureland
Divisional Sales Manager
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About the Role
We are seeking a dynamic Divisional Sales Manager to maximise sales across our 17 showrooms in Northern & Central England (plus North Wales). This role requires flexibility and frequent travel within the division.
In this field-based role, you’ll lead, manage, and develop a team of Store Managers in the provision of an exceptional customer experience and embed a truly omni-channel ethos and culture within the division. Working closely with the Retail Director, you’ll manage a division with revenues in excess of £65m and oversee the desired growth in sales volumes in all Showrooms.
Working as a key part of the retail management team, you’ll create, develop, and sustain credible and productive working relationships across all areas of the business. Communicating and interacting collaboratively to successfully deliver joint organisational goals and cultural change that is aligned to the Oak Furnitureland mission and values.
Key Responsibilities
- Drive transformation in the retail culture through advocacy and total commitment to our “Customer First Principles”, taking a people-centric approach with dedicated focus on colleague engagement through ongoing development and support in all aspects of their role
- Create a Customer First service culture throughout all Showrooms across the division, where all teams are delivering exceptional service to enable the seizing every sales opportunity
- Responsible for ensuring that the division exceeds all sales targets and for delivering outstanding business results
- Effectively engage with the Retail Sales team to implement sales and customer-first strategies
- Provide leadership and direction for Showroom within the division, developing consistent ways of working and increase the capability and capacity of store managers to meet the requirements of the business
- Implement performance management and development, set out clear accountabilities and responsibilities
- Manage and monitor sales performance on a daily and weekly basis to ensure sales opportunities are maximised
- Apply systems and processes that support financial analysis, budgetary control, and required commercial acumen to ensure the necessary levels of compliance and financial rigor
- Consistently deliver against and work with relevant parties to achieve allocated, existing, and newly identified key performance indicators (Retail Purpose, Customer First Principles, Store Performance Reviews, Sales Growth, People Related KPI’s etc).
- Ensure compliance of operational policies across the division
- Ensure a safe working environment within every Showroom in compliance with all health & safety and fire regulations
- Effective and efficient control of costs and allocation of resources throughout the division
- Monitor and control budgets under their remit throughout the division, whilst making each Store Manager accountable for controlling costs within budget
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Skills And Experience
- Demonstrable experience of recruiting, leading, and managing high-performing teams that have successfully delivered against the strategic and divisional goals of an organisation
- Skilled at being able to translate strategy into action with a proven track record of leading and implementing initiatives that have contributed to overall business performance
- Experienced in working at a senior level with an ability to influence and build positive relationships and partnerships both internally and externally
- Proven project management skills and demonstrable track record of delivering projects on time and on budget that require the engagement of multiple stakeholders
- Excellent influencing and negotiation skills and able to communicate effectively across all levels of the organisation and confidently challenge upwards and across peer groups
- Strong knowledge and understanding of financial processes and attention to compliant detail and experienced at carrying out accurate analysis
- Proven track record of successfully delivering results in a senior multi-site sales management role
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Benefits
- Base salary: Circa £67,547
- Competitive OTE
- Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation
- 25 days holiday per year plus bank holidays
- Birthday: an additional day off for you to celebrate your birthday
- Pension: 4% company contribution
- Salary Sacrifice Pension Scheme
- Group Income Protection (GIP) - Cover in the event that you are unable to work due to an accident or long-term illness
- Group Life Insurance (GDIS) - The Company provides Life Insurance cover of three times your basic salary
- Performance Related Bonus scheme
- Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services
- My Rewards Programme: offers discounts on everything from restaurants and supermarkets to entertainment and holidays
- Company Car
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