XPO Logistics
DLM | Mid Shift Manager | Gloucester
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DLM | Mid Shift Manager | Gloucester
Logistics done differently.
How would you like to work for a company that can accelerate your career? Do you feel that sometimes you have more to give, but no room to progress? How does constant training and development sound?
Here at XPO, we take our people seriously. We’re looking for a talented Mid shift Manager to join us on a full-time, permanent basis on our Mid shift, working Monday to Friday, 1500 – 2300. This is a growth role to support and cover the Ops Manager when away for the business and is for our contract based in Gloucester.
Pay, Benefits And More
We’re looking to offer a salary of up to £45,000. We offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, cycle to work scheme, a workplace pension and many other perks.
What You’ll Do On a Typical Day
- Overall responsibility for the management of customer stock from receipt to final last mile delivery for all customers.
- Working with the Senior Operations Manager on operational costs, achieving budget whilst identifying and then delivering cost reduction within the site.
- Develop and manage site KPI’s in line customer SLA.
- Manage and coordinate all trunking activities during the mid-shift, ensuring adherence to schedules and service level agreements
- Monitor vehicle departures, arrivals, and route performance to ensure on-time delivery.
- Respond to and resolve operational disruptions (delays, breakdowns, staffing shortages).
- Ensure efficient use of fleet assets and monitor driver hours
- Provide leadership and direction to the team, managing the team at your site.
- Motivate, coach, and develop a high performing Hub team.
- Proactively plan and engage with other departments to ensure a collaborative approach and effective resolution of issues.
- Be the point of contact for the Site/ and or Customer on your shift.
- Build strong relationships with internal and external stakeholders.
- Create and drive a culture of continuous improvement and lead process improvement activities.
- Manage resources to maximise service and efficiencies.
- Investigate all system and stock issues.
- Manage missing reports.
- Manage damage reports.
- Lead external suppliers / Subcon relationships and KPI’s via agreed review processes
- Full responsibility for all Health, Safety, Security and Environmental procedures, ensuring that they are always followed challenging non-conformance.
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What You Need To Succeed At XPO
- To create the behaviour of working together and sharing best practices, fostering networks, and collaborating with colleagues across the business to resolve issues.
- Ensure that the labour plan is aligned with business requirements.
- Absence and overtime managed within business unit targets and service requirements.
- Monitor individual performance through the PDR and 121 programme.
- Grow future leaders and define the succession plan for the area
- Be an agent for change.
- CPC is required
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Be part of something big.
We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.
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