University Hospital Southampton NHS FT
Doctors Administrative Assistant
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Doctors Administrative Assistant
Senior Healthcare Administrator – Cancer Care Ward Coordination
Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a dynamic opportunity to internal applicants within our organisation.
This post is exclusively open to current Trust employees.
About the Role
We are seeking a competent, self-motivated, professional individual who can excel as a flexible team player with exceptional communication skills and the ability to deliver accurate work under tight deadlines. NHS experience is desirable, though not mandatory. Key traits include:
- Strong attention to detail
- Medical terminology knowledge (beneficial but not essential)
- Adaptability within busy, high-pressure medical environments
- Capacity to liaise across all staff levels to ensure data quality and information integrity
This role is critical in supporting multi-disciplinary Cancer Care wards, focusing on:
- Optimising inpatient bed flow coordination
- Maintaining up-to-date documentation within the Trust’s systems
Main Responsibilities
1. Clinical Coordination & Workflow Support
- Collaborate with multi-disciplinary healthcare teams to streamline inpatient pathways
- Liaise seamlessly with medical staff during ward rounds to enhance patient care efficiency
- Input and verify patient data into systems like DWL (Doctors Worklist) and generate e-Discharge summaries with accurate findings
- Facilitate knowledge sharing among rotating team members to ensure continuity of care
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2. Data Compliance & Reporting
- Input, validate, and audit all patient records to meet Trust compliance standards
- Cross-check and resolve discrepancies in administrative patient data using Trust systems and reports
- Work closely with coding teams to ensure medical information is fully documented and correctly captured for billing and analytics
3. Systems Management & Knowledge Utilisation
- Utilise NHS IT platforms (e.g., e-quest, PACs) to expedite administrative workflows
- Apply typing and word-processing skills (RSA Level 2 or equivalent) to draft reports, correspondence, and discharge summaries
- Translate clinical insights from ward environments into structured, actionable information for administrative use
Person Specification
Essential Requirements
-
Qualifications:
- NVQ Level 3 in Business Administration or equivalent office-related experience
- RSA Level 2 Typing/Word Processing qualification or equivalent (e.g., verified personal experience)
-
Skills & Knowledge:
- Modern medical terminology familiarity (coding or ward exposure advantages)
- Leadership in high-pressure administrative roles with deadline adherence
- Customer-focused administration experience (e.g., clinic or hospital departments)
-
Trust Values Aligned:
- Patients First mindset applied in routine tasks
- Humility in looking for continuous improvement
- Collaborative teamworking attitude
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Desirable (Preferred) Attributes
- Specialist training: e-CAMIS certification
- Technical proficiency in NHS IT tools such as Doctors Work List, Edocs, PACs, e-quest
- Prior NHS experience, particularly with integration of clinical and administrative workflows
Why Join University Hospital Southampton (UHS)?
UHS is England’s fourth largest acute teaching trust, offering revolutionary opportunities for learning and professional growth.
Benefits & Working Culture
✔ Location: A vibrant setting along the South Coast, with nearby nature (New Forest, South Downs) and top-tier transport links (London, direct airports).
✔ Flexibility: Tailored support for family, studies, or personal well-being, enabling a sustainable work-life balance.
✔ Inclusive Diversity: A proudly anti-racist, anti-discriminatory team with a strong commitment to individual value addition across diverse backgrounds.
✔ Patient-Centric Mission: UHS encourages personalised yet decisive collaboration across roles, aiming to elevate every patient experience.
✓ Community Impact: All staff contribute to a cohesive, inclusive healthcare landscape where every team member’s voice matters.
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