Devonshire
Document Specialist
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Document Processing Specialist – Inbound Mail Department
Job Overview
Paragon has an exciting opportunity to join their highly reputable Client Partner, a leading global financial services provider, as a Document Processing Specialist.
This critical role will fulfil the purpose of executing high-precision document lifecycle management and systems administration within Inbound Mail. By ensuring the secure, timely, and accurate digitisation of sensitive financial documentation, you will maintain the integrity of the bank’s data ecosystem.
Working Hours: Monday to Friday, 9am – 5pm
Key Responsibilities
As a Document Processing Specialist, your main duties will include:
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Operational Excellence
- Execute end-to-end processing of high-volume inbound mail, including sorting, high-speed scanning, and multi-layer encryption for bespoke system uploads.
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Data Integrity
- Perform rigorous data entry and validation, ensuring all mandatory documentation meets regulatory and internal compliance standards.
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Workflow Management
- Prioritise digital mailboxes and outbound distributions based on urgency and specific client instructions to meet strict Service Level Agreements (SLAs).
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Quality Assurance
- Conduct systematic checks of documentation to identify inconsistencies and ensure 100% accuracy in workflow tracking and reporting.
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Inquiry Resolution
- Act as a primary point of contact for document-related queries, providing professional and prompt resolutions to internal stakeholders.
Requirements & Attributes
We are looking for candidates who demonstrate:
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Technical Proficiency
- Advanced command of Microsoft Office Suite, particularly Excel.
- Ability to rapidly master proprietary banking software.
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Analytical Accuracy
- Exceptional attention to detail with a proven ability to identify data discrepancies.
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Security Mindset
- Strict adherence to protocols governing PII (Personally Identifiable Information) and sensitive financial records.
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Communication Skills
- Strong verbal and written communication to interact effectively within a high-pressure corporate environment.
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About the Employer
Paragon is committed to fostering an inclusive and accessible workplace, where everyone feels valued, respected, and able to thrive. We welcome applications from individuals of all backgrounds, experiences, and perspectives, ensuring fairness and equal opportunity without discrimination based on:
- Race, ethnicity, gender, gender identity or expression
- Sexual orientation, disability, age, religion or belief
- Marital or civil partnership status, pregnancy or maternity
- Any other characteristic protected by applicable law
Paragon Talent Solutions recognises the challenges of today’s job market. The recruitment team is fully committed to providing the best possible candidate experience throughout the process.
Application Instructions
If this opportunity excites you, please apply via the LinkedIn advert. Applications via email or direct message will not be considered, ensuring a fair, consistent, and efficient review process.
If you require reasonable adjustments or additional support during the application process, please let us know, and we will be happy to assist.
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