Nottingham Community Housing Association
Domestic Abuse Support Worker
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Salary: £24,871 - £25,371 per annum
Location: Derbyshire
Hours: 37
Closing Date: 31/07/2026 23:59
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 21 days at 23:59 BST.
The Vacancy
This post is exempt under Schedule 9, Part 1 of the Equality Act 2010 and is only open to female applicants.
Derbyshire WISH is looking for a compassionate, resilient and motivated Domestic Abuse Support Worker to join our specialist team supporting women and families affected by domestic abuse.
This rewarding role offers the opportunity to work across both refuge accommodation and community outreach services, providing trauma-informed support to survivors of domestic abuse. The role will primarily be based in South Derbyshire, supporting women to achieve greater safety, independence and wellbeing.
If you are passionate about supporting vulnerable people, promoting recovery and empowering survivors to rebuild their lives, we'd love to hear from you.
The Role
As a Domestic Abuse Support Worker, you will provide practical, emotional and person-centred support to survivors and families experiencing or recovering from domestic abuse. Working within both refuge and community settings, you will manage a caseload, complete risk assessments and deliver tailored support plans that promote safety, confidence and long-term independence.
Key Responsibilities
- Provide one-to-one emotional and practical support to people affected by domestic abuse.
- Manage a caseload and develop personalised support plans, safety plans and risk assessments.
- Deliver trauma-informed, strengths-based support that empowers survivors to achieve their goals.
- Support people living in refuge accommodation and those accessing community-based outreach services.
- Facilitate wellbeing activities, group support sessions and recovery-focused interventions.
- Work collaboratively with multi-agency partners, advocating for survivors and promoting safeguarding.
- Signpost and refer to specialist services including housing, health, legal and financial support.
- Maintain accurate and up-to-date records using case management systems.
- Contribute to maintaining a safe, welcoming and supportive environment for all.
- Support safeguarding practices for both adults and children and respond appropriately to risks and concerns.
- Participate in a rota that may include occasional evenings, weekends and bank holidays.
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About You
We are looking for a dedicated and empathetic individual who has experience working with vulnerable people and understands the impact domestic abuse can have on individuals and families.
Essential Skills And Experience
- Experience providing support to vulnerable individuals, ideally within domestic abuse, housing, safeguarding, social care, mental health or related services.
- Knowledge of domestic abuse, coercive control, trauma-informed practice and safeguarding principles.
- Ability to build positive, professional relationships and communicate with empathy and respect.
- Experience managing confidential information and maintaining accurate records.
- Competent IT skills, including Microsoft Office and case management systems.
- Ability to work independently whilst contributing positively to a team environment.
- Resilience and confidence when supporting individuals.
Additional Requirements
- Full UK driving licence.
- Access to a vehicle insured for business use.
- Flexibility to work occasional evenings, weekends and bank holidays as required.
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Why Join Derbyshire WISH?
At Derbyshire WISH, you'll be joining a supportive and values-driven team committed to improving the lives of women and families affected by domestic abuse.
In Return, We Offer
- Meaningful and rewarding work that changes lives.
- Ongoing training and professional development opportunities.
- Supportive management and a collaborative team environment.
- Opportunities to develop specialist knowledge in domestic abuse and trauma-informed practice.
- The chance to make a lasting impact across communities in Derbyshire.
Apply Today
If you're looking for a rewarding Domestic Abuse Support Worker job in Derbyshire and want to make a genuine difference to the lives of women and families, we encourage you to apply.
Interviews will be held on a rolling basis.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
Wellbeing
- plan
NCHA
- pension
Free DBS
- checks
£250 referral bonus
Generous annual
- leave
Free healthcare
cash plan
Company social
- events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Documents
- Helping Our Customers - Download
- Equality Diversity and Inclusion Strategy - Download
- Support worker - Domestic Abuse.docx - Download
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