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St Nicholas Hospice Care

Donation & Warehouse Manager

Bury St Edmunds
Posted 2 days ago
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Donation & Warehouse Manager

Donation & Warehouse Manager – St Nicholas Hospice Care

About us

St Nicholas Hospice Care is a much-loved local charity supporting people across West Suffolk and Thetford who are living with long-term and life-threatening illnesses. We provide compassionate, specialist care not only to patients, but also to their families and loved ones—offering everything from medical support to bereavement care and practical help.

About the role

We’re looking for a proactive and hands-on Donation & Warehouse Manager to lead our busy Donation Centre. This is an exciting opportunity to take ownership of a fast-paced warehouse operation at the heart of our retail network. You’ll play a key role in maximising income for the hospice by ensuring donated goods are efficiently processed, distributed, and utilised—supporting both sustainability and our vital services. You will be required to work 5 days over a 7-day rota (Monday to Sunday inclusive).

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What you’ll be doing

  • Leading the day-to-day running of the warehouse, ensuring efficient goods-in and goods-out processes
  • Managing stock flow and distribution to retail outlets, maximising value and recycling opportunities
  • Supervising and developing a team of staff, drivers, and volunteers
  • Ensuring high standards of health and safety, including risk assessments and training
  • Overseeing vehicle logistics, maintenance, and route planning
  • Maintaining a safe, clean, and well-organised working environment

About you

You will:

  • Have experience in warehouse, logistics, or retail operations
  • Be a confident leader with the ability to motivate and support a diverse team
  • Have strong organisational and problem-solving skills
  • Be hands-on, flexible, and comfortable working in a fast-paced environment
  • Have a good understanding of health and safety practices
  • Be passionate about sustainability and the role of charity retail

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What we offer

  • 25 days annual leave, rising to 29 days with service (pro rata for part-time)
  • NHS pension continuation (subject to criteria) or group pension scheme
  • Health Cash Plan and wellbeing programme
  • Enhanced occupational sick pay
  • Life assurance

Why join us?

This is more than just a warehouse role—you’ll be part of a team that makes a real difference every day by helping to fund vital hospice care for people in your community. Your work will directly contribute to the support we provide to patients and families when they need it most.

Closing Date: Monday 13 July

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Skills

Warehouse Operations
Logistics Management
Retail Operations
Leadership
Team Development
Organizational Skills
Problem-Solving
Health and Safety Practices
Sustainability
Flexibility
Fast-Paced Environment

Location

Bury St Edmunds, England, United Kingdom

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