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Door Person
Door Person – Full-Time Role at The London EDITION
Additional Information
- Job Number: 26080809
- Job Category: Rooms & Guest Services Operations
- Location: 10 Berners St, London, W1T 3NP
- Schedule: Full-time
- Position Type: Non-management
About the Role
The London EDITION is recruiting for its next Door Person—a role that promises unique benefits and the chance to shape unforgettable guest experiences:
Key Perks
- Exclusive discounts in 9,000+ EDITION hotels worldwide
- £5 breakfasts at European EDITION hotels
- Occupancy discounts in selected hotels during off-season dates
- Food & beverage discounts across EDITION restaurants and bars
- Extended pass for friends/family to access hotel offers
- Wellness & mental health programmes
- High-quality training (including leadership development)
- Global career opportunities
- Half-price cinema tickets
- Discounts in 3,000+ select shops
- Staff events & networking opportunities
Your Role & Responsibilities
As Door Person, you will be the first and lasting impression of The London EDITION, ensuring every guest’s experience is impeccable:
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Ambassador duties:
- Provide a warm, meticulous welcome to all guests and visitors
- Judge the right moment to discreetly assist as entry/exit occurs
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Guest services:
- Open doors and verify identity/access for guests
- Direct guests to hotel amenities, services, and operational hours
- Share local insights with guests to enhance their visit
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Experience curation:
- Personalise service to deliver 5-star luxury
- Recommend bespoke hotel and local activities to tailor stays
- Understand guest priorities (e.g., mums with kids, families, or 24-hour arrivals)
What Makes Our Success
They don’t just want any Door Person—they want someone who:
- Holds a valid SIA Licence (Door Supervisor) (required)
- Prioritises warmth & genuine warmth – turning moments into lasting memories
- Understands the impact of their role on overall guest satisfaction
- Thrives as a collaborator – punctual, curious, and flexible
- Operates 24/7 blueprint – adjusting to demands without losing charm
- Lives for interaction – energised by people and new connections
Why Join EDITION?
desktop programmes, EDITION blends bold design with elevated hospitality in each location. You’ll feel like part of an agile, mission-driven portfolio under Marriott’s global umbrella—where:
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Your very own career expert that helps elevate your application to the next level.
- Quality meets authenticity: Where perfection is partnering with personality.
- Service felt: By people who understand guests like friends, not transactions.
- Performance art: Every shift is an entrance act to The Great Experience.
Choose a brand that prioritises not just results, but elevated expectation—where service is intuitive and enticing.
More Than a Job: A Creative Calling
Identify with guests first. Follow protocols with creative flair—breaking monotony with enthusiasm. Copy? No. You don’t just open doors—you craft escapes (and ensure those grands go home relaxed).
With unlimited upward motion, continental collegiality, and legendary redecorating programmes, this is a team that knows one thing:
You bring it to life.
EDITION is proud to live equal opportunity principles.
We take diversity and inclusion seriously—let’s make it a place that lifts not just you, but those around you. Architecting joy, hand-in-hand.
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