HomeServe UK
Drainage Engineer - Ilford
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Drainage Engineer
Location: Ilford Salary: £37,220 – £41,810 (depending on experience) + £1,500 guaranteed bonus in your first year Hours: Average 40 hours per week (including evenings, weekends, and bank holidays)
About the Role
Join HomeServe as a Drainage Engineer and play a vital role in keeping our customers’ homes running smoothly. This is a field-based role where no two days are the same.
What You’ll Be Doing
As a Drainage Engineer, you’ll work directly in customers’ homes to diagnose and resolve drainage issues. Your day-to-day responsibilities include:
- Clearing blockages using high-pressure water jetting (HPWJ) equipment
- Investigating drainage problems and identifying root causes
- Carrying out repairs to domestic drainage systems
- Managing jobs independently while delivering excellent customer service
- Representing HomeServe in customers’ homes with professionalism and care
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What You’ll Get
HomeServe offers a competitive package to support both your work and home life:
- Competitive salary + £1,500 guaranteed bonus (year one)
- Paid overtime opportunities
- Pension scheme with income protection
- 33 days holiday (buy/sell options available)
- Company van & fuel card
- All tools, uniform & PPE provided
- Access to industry-leading training & ongoing development
- Free HomeServe Cover 8 policy
- Smart tech salary sacrifice (e.g., Ikea/Currys)
What You’ll Need
The following are essential for this role:
- Valid HPWJ (High Pressure Water Jetting) ticket
- Experience working in drainage
- Full UK driving licence (max 6 penalty points)
- Strong customer service skills
- Ability to work independently and solve problems on site
- A positive, proactive approach to your work
Training and Support
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Your very own career expert that helps elevate your application to the next level.
We’ll provide everything you need to succeed from day one:
- Week 1: Classroom-based induction (Monday to Friday at our Walsall Head Office)
- Week 2: On-the-job training alongside an experienced HomeServe Drainage Engineer
*If relocation is required for your induction, we’ll pay for your accommodation and meal allowance.
Why Join HomeServe?
At HomeServe, you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to:
- Make a real difference in customers’ lives
- Work in a fun, friendly, and inclusive environment
- Take pride in helping customers when they need it most
With over 30 years' experience in home emergencies and repairs, we’re here 24/7—whether it’s plumbing, drainage, heating, or electrics, our home experts are always ready to get the job done.
Ready to build a rewarding career with HomeServe? Apply today!
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