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Our Distribution team are now looking for a van driver to support the Dispatch department in our Knightsbridge store.
As a Harrods’ Dispatch driver, you'll play a vital part in our Knightsbridge Dispatch team. Your responsibility is to ensure the prompt delivery of customer orders and to proactively address and solve, any inquiries or concerns that may arise during these deliveries. Please note this position works shifts between the hours of 8am-9pm (subject to change in peak periods) 5 out of 7 days of the week with regular weekend work. Shifts are on a weekly rotation.
About the Role
Our drivers play an integral role in the delivery of day-to-day operations for our dispatch department, where we thrive together in bringing moments of magic to our customers and our team. In this role you will be responsible for:
- Safely and efficiently operate a company-provided dispatch van to deliver and pick up goods to and from various locations.
- Plan and follow the most efficient routes using GPS and company-provided technology to meet strict delivery deadlines.
- Load and unload the van carefully, ensuring that all items are securely packed and organised to prevent damage during transit.
- Conduct pre-trip and post-trip inspections of the vehicle, reporting any maintenance issues or damage immediately to management.
- Maintain accurate records of deliveries and pickups, including signing for packages and obtaining signatures from recipients.
- Communicate effectively with the dispatch team, customers, and other staff members to resolve any delivery issues or delays.
- Provide friendly and professional customer service during every interaction.
- Adhere to all traffic laws and safety regulations.
- Keep the vehicle clean and organised, both inside and out.
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About You
You will have:
- A valid UK driver's license with a clean driving record.
- Proven experience as a van driver, delivery driver, or a similar role is preferred.
- Familiarity with local streets, neighbourhoods, and routes in the London area.
- Excellent time management and organisational skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Physical ability to lift and move heavy packages up to 25kg and to handle repetitive tasks.
- A positive attitude and a commitment to customer satisfaction.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
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If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information:
- Time Type: Permanent
- Department: Knightsbridge Dispatch (Ali Munyaneza)
As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.
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