Lookers
Driver / Polestar Handover Specialist
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Polestar Handover Specialist / Driver – Stockport (Volvo)
Full-time, Permanent Salary: Up to £27,000 per annum Hours: Monday – Friday, 8:30 AM – 5:30 PM (40 hours per week)
About Us
We’re one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands. With a vast range of new and used vehicles across over 150 dealerships in the UK and Ireland, we’re committed to delivering exceptional customer experiences.
Our people are our greatest asset, and we’re dedicated to recognising and supporting their contributions through a leading rewards and benefits package. This package is designed to nurture your career, promote wellbeing, and enhance life outside of work.
The Role
We’re seeking a confident, customer-focused Polestar Handover Specialist / Driver to join our team. As the face of the brand, you’ll play a crucial role in delivering händever experiences that leave customers informed, supported, and excited about their new electric vehicles.
Key Responsibilities
- Deliver vehicles to customers with professionalism and care
- Provide clear, engaging händevers, covering key features and essential EV knowledge
- Support customers with app setup, charging guidance, and vehicle controls
- Maintain high vehicle presentation standards and complete basic vehicle checks
- Assist with fleet movements, logistics, and collection tasks
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About You
To excel in this role, you should bring:
- Strong communication and customer-service skills
- The ability to confidently present product features in a simple, engaging, and friendly way
- A full and valid UK driving licence with a clean driving record
- A passion for EVs and modern automotive technology
- A high level of professionalism, reliability, and attention to detail
Core Benefits
We offer a comprehensive benefits package designed to support both your career and personal life:
Financial Wellbeing
- Competitive salaries with structured pay scales and career progression opportunities
- Generous annual leave, increasing with tenure
- Enhanced family leave (6 months' full pay for maternity/adoption, 2 weeks' full pay for paternity)
Health & Wellbeing
- Eyecare vouchers for vision support
- Smart Health (24/7 GP access for mental and physical wellbeing)
- Dental insurance covering everyday care and unexpected treatments
- Optional critical illness cover for added peace of mind
Flexible Financial Support
- MyView PayNow – early access to earnings, with budgeting and savings tools
- Free will writing services to help plan your future
- Flexible life assurance options, including partner protection
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Leisure & Lifestyle
- Discounted gym memberships to support an active lifestyle
- Travel insurance for peace of mind when exploring
- Access to home, technology, and retail vouchers
- bYond card with a range of exclusive discounts
Career Development
We are committed to nurturing talent through brand-specific and management training, helping you grow within the organisation. Our team is diverse, supportive, and celebrates success at all levels.
Equality & Inclusion
Lookers and Charles Hurst are an equal opportunities employer. We foster an inclusive environment where everyone is welcome, and you can bring your whole self to work. We empower our people to reach their full potential without discrimination.
Employment Checks & Probation Period
If your application is successful:
- Relevant employment checks will take place, including a credit check, criminal record screening, and driving licence verification
- All offers are made subject to a 6-month probation period.
Data Protection & Privacy
We take data protection seriously and are committed to upholding your privacy rights. Our Privacy Notice details how we handle your information, including data collection, usage, storage, and your rights.
For further details, please review the Lookers Privacy Notice.
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