Sureserve
Dual Fuel Engineer
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Jobs – Dual Fuel Engineer (Permanent)
Role Title: Dual Fuel Engineer (and Banding B: 3 Phase / Medium Pressure)
At a Glance:
- A permanent opportunity with Sureserve Energy Services Meters (SES Meters)
- Join a leadership in smart meter installations, driving energy efficiency and sustainability in the UK
- Include contracts with the “Big Six” energy suppliers
About Sureserve Energy Services Meters
Why it Matters Sureserve Energy Services Meters provides domestic smart meter installations across the UK, partnering with three of the major “Big Six” energy suppliers. Our unique mission is to deliver smart, reliable metering solutions that empower customers and businesses to use real-time data for smarter, more sustainable energy management.
As we expand through new business development and nurturing client relationships, we’re seeking skilled Dual Fuel Engineers to join our team. Excellence in service shapes our culture, with a priority on customer satisfaction, career growth, and stability. If you’re dedicated to a rewarding career with impact, we want you on board.
Purpose of the Role
As a Dual Fuel Engineer at Sureserve, your core responsibilities include:
- Installs and exchanges gas and electricity meters in domestic properties
- Delivers post-install aftercare including:
- Full customer training in meter operation and functionality
- Installation troubleshooting and meter repairs/maintenance
- Works across ifices and single-phase energy systems
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Employee-Led Remuneration
Base Salaries
- Banding A (Dual Fuel): £39,923 per annum
- Banding B (3 Phase / Medium Pressure): £41,571 per annum
For Dual Fuel Engineers, a performance-weighted career progression (OTE) ranges from £48K to £53K (uncapped) on top of base pay.
Yearly and Performance Incentives:
- Meter-fit bonus scheme, paid weekly
- £60 monthly contribution towards lunches
Benefits Package
Our lifestyle-first benefits ensure both personal and professional support:
- Compensates generously with a competitive salary
- Contributory Pension Scheme
- Life Assurance included
- 29 days annual leave (inclusive of bank holidays)
Family-Friendly & Health Support:
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Enhanced maternity, paternity, and adoption leave
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Carer and neonatal leaves alongside IVF and assisted conception policies
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Sureserve Benefits Hub - access to 1,000+ retail discounts
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Virtual GP service (24/7, full year) for employees and immediate family
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Employee assistance programme (EAP) (available 24/7)
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Bike2Work scheme for eco-friendly commuting.
Diversity & Inclusivity
All employees and candidates are welcomed without regard to:
- Race, colour, ancestry, religion, sex, national origin
- Sexual orientation, age, marital status
- Gender identity or Veteran status
- Disability (reasonable adjustments accommodated at all stages)
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Qualifications & Essential Criteria
Must-Have Skills and Qualifications:
✔ ME1 qualification (or equivalent for domestic gas systems) ✔ CCN1 or CMA1/CMA3 certifications (enables fitment) ✔ Small/large single-phase electricity certification ✔ MOCOPA (Level 1A and 1C) ✔ REGT1 (regulatory assessment) for electricity ✔ Valid UK driving licence (appropriate for fieldwork) ✔ Minimum 6 months experience with dual fuel smart meter fitting ✔ Three-phase or other multi-meter deployments preferred
Additional Notes
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Reasonable adjustments may be offered to candidates during recruitment.
- Contact: SESM.Careers@Sureserve.co.uk
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Pre-employment checks include:
- Work right confirmation with third parties
- Mandatory DBS security clearance
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Location: Based in Gloucester
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Conditions outlined by HR policies and industry compliance (e.g. gas safety, electricity regulation)
Further Information: For a complete overview, including job code specifications, email SESM.Careers@sureserve.co.uk for the full job description.
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