Sureserve
Dual Fuel Smart Meter Engineer
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Job Opportunity: Dual Fuel / 3 Phase Smart Meter Engineer
About Sureserve Energy Services Meters
Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working closely with three of the "Big Six" energy suppliers. We are committed to driving energy efficiency and sustainability through cutting-edge metering solutions.
Our mission is to empower consumers and businesses with accurate, real-time energy data so they can make informed decisions. As we grow through securing new contracts and fostering long-term client relationships, we are seeking to expand our team with skilled Dual Fuel Smart Meter Engineers on a permanent basis.
At Sureserve, excellence is a core value—ensuring we deliver exceptional service and sustained success for our customers. If you’re seeking a stable, rewarding career with opportunities for progression, we’d love to welcome you to our team!
Purpose of the Role
As a Smart Meter Engineer, your primary responsibilities will include:
- Installing and exchanging gas and electricity meters in customers’ homes
- Provision of a first-class aftercare service, including:
- A comprehensive demonstration for customers on using their new meter
- Repairing and maintaining meters post-installation
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Salary & Benefits
Salary Bands
- Banding A (Dual Fuel Engineer): £39,923 per annum
- Banding B (3 Phase / Medium Pressure): £41,571 per annum
- OTE for Dual Fuel-Only Engineers: £48–£53k (uncapped)
- Additional performance bonus available
- Weekly meter fit bonus scheme
- £60 per month lunch expenses
What We Offer
We provide a comprehensive benefits package designed for work-life balance and holistic wellbeing:
- Competitive salary
- Contributory pension scheme
- Life assurance
- 29 days annual leave, inclusive of bank holidays
- Enhanced family-friendly policies, including:
- Maternity, paternity, and adoption leave
- Carer’s leave, neonatal leave, IVF, and assisted conception leave
- Sureserve Benefits Hub, offering access to thousands of retail discounts
- Virtual GP service (24/7, 365 days) for employees and immediate family
- Employee Assistance Programme (EAP), available 24/7, 365 days for employees and family
- Bike2Work Scheme
Sureserve is an equal opportunities employer and is dedicated to fostering a diverse and inclusive work environment. We promote equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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Location
Swansea
Qualifications & Key Skills Required
Essential
- MET1
- CCN1/CMA1/CMA3
- Single phase electric qualification
- MOCOPA (1a & 1c)
- REGT1 and polyphase electric (desirable but not essential)
- Full UK Driving Licence
- Minimum of 6 months experience in fitting dual fuel smart meters
- Familiarity with 3 Phase / single-off multi is an advantage
Commitment to Inclusivity
As part of our reasonable adjustments policy, we welcome applications from candidates who may need support during the recruitment process. If you require adjustments, please contact SESM.Careers@Sureserve.co.uk.
Pre-employment Checks
Successful candidates will be required to undergo:
- Right-to-work checks
- DBS (Disclosure & Barring Service) clearance
Full job description available upon request: SESM.Careers@Sureserve.co.uk Terms and conditions apply.
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