How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Dual Service Operative
Security and Cleaning Assistant – Viking Shopping Centre
Location: Viking Shopping Centre
Pay Rate: £13.25 per hour
Hours: 40 hours per week, rotated days and nights (5 days per week)
Role Overview and Purpose
Maintaining a safe and secure environment for customers and employees through premises patrolling, monitoring and daily cleaning. Supporting the centre’s day-to-day operational supervision.
Key Responsibilities
Health and Safety & Security
- Ensure high cleaning standards are maintained, keeping the centre safe for all visitors.
- Oversee efficient recycling and waste management.
- Maintain welfare facilities in good working condition.
- Conduct daily inspections of site streets, car parks, roadways, and public areas.
- Carry out all required Health & Safety checks as directed by the Facilities Manager and Centre Manager.
- Communicate and enforce Health & Safety practices and regulations.
- Prevent, detect, and investigate disturbances, offences, or unauthorised access.
- Secure access points (doors, gates) and escort inappropriate/dangerous individuals from the premises.
- Accurately report incidents, accidents, and irregularities (e.g., vandalism, trespassing, health concerns).
- Operate CCTV systems, including managing footage and bodycams while monitoring multiple feeds.
- Handle anti-social behaviour, intoxicated individuals, and coordinate with emergency services.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Emergency and Operational Duties
- Responsiveness to hazards, accidents, or emergencies—coordinate with police, ambulance, and fire services.
- Direct emergency traffic and navigate emergencies efficiently.
- Ensure all contractors have valid permits before commencing work.
Reception and Maintenance
- Perform reception duties (answering calls, messaging, visitor logging).
- Test and manage fire alarm systems (activation, disengagement, call points).
- Clear the mall/common areas of litter and spillages.
- Assigned responsibility for personal safety, adhering to security protocols.
Miscellaneous
- Perform car park maintenance using mechanical sweepers and manual brushing.
- Handle additional duties as requested by management.
Required Skills and Experience
- Excellent customer service skills
- Strong communication skills
- Professional, sound judgement and integrity
- Ability to stay calm under pressure and work efficiently in a challenging environment
- Teamwork and adaptability to cover shifts, including holidays and sick leave
- Ability to follow instructions clearly
- SIA Door Supervisor Licence
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
ABM offers an impressive employee benefits package:
- 24/7 GP access – UK-based GP support for you and your family
- Confidential mental health support and life event counselling
- Get Fit Programme – wellness initiatives
- Financial and legal support
- Cycle to Work Scheme – instant rewards for environmentally friendly commuting
- Perks at Work – employee app with:
- Discounts, gift cards, cashback, and exclusive offers
- Life tools on family, health, money, and work
- Online and telephone support for crisis assistance
About ABM
ABM is one of the world’s largest providers of facility, engineering, and infrastructure solutions. A global leader with over 100,000 employees, ABM delivers services that enhance spaces across sectors such as commercial real estate, aviation, and manufacturing.
Driven by innovation, sustainability, and excellence, ABM’s mission is to create cleaner, safer, smarter spaces.
Commitments
ABM is committed to diversity and inclusion, actively supporting a workplace free of discrimination or bias. They are proud members of the Armed Forces Covenant Employer Recognition Scheme.
For more details, visit ABM.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location