Mercier Consultancy MD
Dutch Speaking Customer Support For Booking.com - Paid Relocation To Athens
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Dutch Speaking Customer Support For Booking.com - Paid Relocation To Athens
Dutch Speaking Customer Support Representative — Athens, Greece
We are excited to offer a unique opportunity for Dutch-speaking Customer Support Representatives to work at Booking.com with a paid relocation package to Athens, Greece. This role is ideal for individuals who are fluent in Dutch and passionate about delivering excellent customer service within the travel and hospitality industry.
Key Responsibilities
- Provide outstanding customer support to Dutch-speaking customers via phone, email, and chat using Booking.com’s platform
- Assist clients with bookings, modifications, cancellations, and service-related queries
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates
- Maintain accurate records of customer interactions in the CRM system
- Collaborate with internal teams to enhance the seamless customer experience
- Stay informed about Booking.com’s products, services, and policies to deliver accurate support
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Requirements
- Fluency in Dutch (spoken and written) is essential; English proficiency is a plus
- Strong communication and problem-solving skills
- Ability to manage multiple tasks in a fast-paced environment
- Experience with CRM systems and booking platforms is a advantage
- Customer-focused mindset with the ability to work independently and as part of a team
- No prior experience required—willingness to learn is key!
- Willingness to relocate to Athens, Greece, with a fully paid relocation package
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Benefits
- Competitive monthly salary
- 2 additional monthly salaries per year
- Fully paid relocation package
- Airport pick-up support
- Fully paid training
- Health insurance coverage
- Ongoing support from Greek resident mentors before and during relocation
- Bonus perks and additional benefits!
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