Mercier Consultancy MD
Dutch Speaking Customer Support For Booking.com - Paid Relocation To Athens
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Dutch Speaking Customer Support For Booking.com - Paid Relocation To Athens
📌 RECRUITMENT OPPORTUNITY: Dutch-Speaking Customer Support Representative (Athens, Greece)
Book Your Future at Booking.com
We’re thrilled to invite Dutch-speaking customer service professionals to join our team in Athens, Greece—with a fully paid relocation package to make your transition seamless.
About the Role
This opportunity is ideal for individuals who: ✔️ Speak fluent Dutch (written and verbal) ✔️ Have a passion for customer service in the travel and hospitality industry ✔️ Embrace a global mindset and cultural adaptability
No prior hotel or booking experience is required—just a willingness to learn!
Key Responsibilities
- Deliver exceptional customer support to Dutch-speaking guests via phone, email, and live chat on Booking.com’s platform.
- Handle bookings, modifications, cancellations, and service-related inquiries with expertise.
- Resolve complicated customer issues promptly to ensure high satisfaction and loyalty.
- Maintain accurate CRM records of all customer interactions.
- Collaborate with internal teams to enhance the seamless guest experience.
- Stay up-to-date on Booking.com’s policies, products, and promotions.
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Requirements
⚡ Communication & Collaboration
- Fluent Dutch (spoken and written): Prioritised prerequisite
- Proficiency in English: Highly advantageous
- Outstanding written and verbal communication skills
- Strong problem-solving ability
⚡ Organization & Adaptability
- Ability to multitask efficiently in a fast-paced environment.
- Experience with CRM systems or booking platforms is a bonus (not mandatory).
⚡ Mindset & Relocation
- Customer-focused attitude: Thrives in both independent and team settings.
- Willingness to relocate to Greece with full paid relocation support provided by Booking.com.
Benefits
Monetary Compensation
- Competitive monthly salary
- Two extra salaries per year
- Fully paid relocation package (covers living costs, transit, and more)
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Well-Being & Support
- Fully subsidised health insurance
- Fully-paid airport transfer service on arrival
- Full training budget (100% covered)
Community & Integration
- Dedicated residents of Greece support team to assist with pre-arrival and ongoing integration.
- Join a vibrant international team based in Athens—the cultural capital of Greece!
Additional Perks
- Access to Booking.com’s employee exclusive benefits (includes contributions to pension plans, sports activities, etc.)
- Opportunities for career growth in a globally recognized industry.
Start Your Journey with Booking.com
If you’re eager to combine your customer service expertise with a life-changing adventure, apply now!
📍 Location: Booking.com’s Customer Care Centre in Athens, Greece 🌍 Relocation: Paid relocation package available
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