Radisson Hotel Group
Duty Engineer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Duty Engineer
Duty Engineer – Radisson Hotel and Conference Centre London Heathrow
Company: Radisson Hotel Group – Every Moment Matters
About Radisson Hotel Group
Radisson Hotel Group is one of the world’s largest hotel groups, encompassing 10 distinctive brands and over 1,500 properties across 95+ countries. Our promise: Every Moment Matters, supported by our signature ethos – Yes I Can!
We believe people are the heart of our success. As Moment Makers, our team thrives in a culture that empowers growth, learning, and exceptional service delivery. Together, we create unforgettable experiences—for our guests, colleagues, and beyond.
About the Role
We’re seeking a Duty Engineer to join our team of Moment Makers. This isn’t just a job—it’s an opportunity to thrive in a dynamic hospitality environment where mindset, passion, and collaboration shape unstoppable success.
Key Objectives
- Guests First: Deliver experiences that exceed expectations by proactively solving challenges and ensuring high comfort and satisfaction.
- Departmental Leadership: Manage the maintenance team, fostering growth, development, and performance while keeping budgets, inventory, and productivity aligned with hotel targets.
- Operational Excellence: Oversee planned preventative maintenance (PPM), environment, and conservation initiatives to keep properties running flawlessly.
- Relationships Matter: Build strong bonds with stakeholders across the organisation for seamless collaboration.
- Systems Thinking: Anticipate unexpected challenges with creative solutions and contribute to high-performing practices.
Core Responsibilities
- Support the maintenance department in maintaining standards across all property areas.
- Ensure timely, excellent responses to guest and operational requests to uphold guest satisfaction benchmarks.
- Monitor and optimise maintenance workflows, achieving departmental and hotel performance goals.
- Manage the departmental budget, ensuring cost control, inventory efficiency, and resource optimisation.
- Implement and refine a top-tier preventative/corrective maintenance programme.
- Promote a culture of learning, training, and continuous improvement within the team.
- Strengthen inter-departmental relations (e.g., housekeeping, F&B) to create seamless guest experiences.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
We don’t require formal qualifications—though the right mindset and attitude are everything.
| Qualities & Skills | Opportunity |
|---|---|
| Flexibility & positivity | Trust our team to problem-solve |
| Attention to detail | Elevate service quality |
| Creative problem-solving | From small fixes to strategic wins |
| Passion for guest experience | Professional growth in hospitality |
| Strong teamwork | Commit to department success |
| Clear communication | Collaborate smoothly across teams |
| Enjoyment of the industry | Love what you do and get rewarded for it! |
Desirable But Not Essential:
- Prior experience in a similar technical/operations role.
- Familiarity with hotel maintenance systems or software.
Why This Role Matters (And Why Radisson Hotel Group?)
Create The Magic of Hospitality
We’re not just running a hotel—we’re crafting daily moments of joy. Whether helping a guest customise their themed stay or solving a technical mystery, you’ll be the force that makes Every Moment Matter.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Build a Flexible Career
We invest in your growth, skills, and development—because great talent is primed for future opportunities within the Group.
Why Team Spirit Thrives Here
- Inclusive culture: Diverse backgrounds, skills, and perspectives are celebrated.
- Employee Resource Groups: Build connections and find community with peers.
- Meaningful growth: You’ll progress from Problem-Solver to Strategic Leader.
Perks That Travel with You
- Global Hospitality Perks:
- Up to 53% off stays at 1,500+ Radisson Hotels worldwide and GBP 99 stays at our Europe agoda Luxury brand.
- 30% discount for friends & family.
- Exclusive discounts on breakfast, F&B, spa, shopping, and activities both locally and globally.
- Everyday Benefits:
- A supportive culture where fun comes naturally.
- Practical tools to balance work and life—because passionate people deserve flexibility.
Apply Now: London Heathrow
Location: Radisson Hotel and Conference Centre London Heathrow Compensaton: Up to GBP 35,000 per annum (based on experience)
Ready to Bring Your Talent to Life?
If you’re energetic, dedicated, and driven to excel—no matter where you come from—we’d love to grow with you.
How to Join
Diversity, abilities, and life experiences are what build stronger teams. If you’d like adjustments during the application process, please inform our inclusion team.
StepForward: Apply now at [Radisson Hotels’ Careers Page] ([insert link]).
Every moment starts with you. Let’s make yours unforgettable.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills