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Duty Manager
Duty Manager – Christchurch / Highcliffe Premier Inn
About the Role
We're recruiting for a Duty Manager at our Premier Inn in Christchurch / Highcliffe.
This role involves leading a team to ensure all aspects of our world-class hotel experience are welcoming, safe, and outstanding.
What You’ll Bring
If you’ve previously worked in retail or management, leading teams or processes, you’ll thrive here. We’re looking for:
- A customer-focused mentality, with experience delivering exceptional service
- Strong leadership and communication skills
- A commitment to health & safety standards
- The ability to inspire and motivate your team
The role offers an immediate start, with all relevant leadership experience considered.
Key Details
- Pay: Up to £13.86 per hour (day shift)
- Hours: 24 hours per week
- Contract: Fixed-term until 25/2/27 – No zero-hours contracts
- Location: 266 Lymington Rd, Highcliffe, Dorset BH23 5ET
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Why Join Us?
Training & Support
- Personalised training from day one, covering systems and processes
- Clear career growth path within Whitbread
Employee Benefits
- Whitbread Benefits Card
- Up to 60% off Premier Inn rooms
- 25% off meals in Whitbread restaurants
- Pension & savings schemes
- Discounts across a range of retailers, utilities, cinemas, and travel
What You’ll Do
- Manage a high-performing hotel team, supporting daily operations and guest experience
- Oversee health & safety standards, ensuring a welcoming and secure environment
- Lead by example—guests and staff rely on your organisation and communication
- Continually enhance the service culture, using your management and retail experience
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We Value Inclusivity & Diversity
Everyone is unique, and there should be no barriers to entry. At Whitbread, we’re proud to be an inclusive organisation and actively encourage applications from:
- Women
- Ethnic minorities
- People with disabilities
- Members of the LGBTQIA+ community (including those identifying as lesbian, gay, bisexual, trans, non-binary, or otherwise)
We support flexible working, workplace adjustments where possible, and part-time roles.
Speak to us about how we can accommodate your needs.
Next Steps
Job Ref: 184283-4492 Advertised: 01 Jul 2026
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