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Company Description
Everyone Active, operated by SLM, is a leading leisure management company with over 30 years of experience managing local authority leisure contracts and over 240 managed sites across the UK. Partnering with more than 65 local authorities, we focus on delivering high-quality, value-for-money services while increasing community participation in leisure and wellness activities. Our mission is to support local councils in achieving their leisure strategies while fostering community engagement. Through our customer-facing brand, Everyone Active, we are committed to promoting health and activity by combining excellent facilities with affordability.
About the Role
Title: Duty Manager (Bristol Facility)
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The Duty Manager will oversee day-to-day operations at our Bristol facility, ensuring the seamless delivery of services and a safe, welcoming environment for all visitors.
Responsibilities
- Supervising staff and managing operational procedures
- Maintaining health and safety standards
- Providing exceptional customer service
- Addressing onsite issues promptly and effectively
- Supporting the overall success of the facility
This is a full-time, on-site role based in Bristol.
Requirements
- Proven leadership and team management skills, with the ability to motivate and guide staff effectively
- Strong organizational and multitasking skills to manage daily operations and prioritize tasks efficiently
- Knowledge of health and safety compliance standards and experience in implementing related procedures
- Exceptional communication and customer service skills to engage effectively with both staff and members of the public
- Experience in the leisure or health and fitness industry is advantageous but not essential
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Essential Qualifications
A National Pool Lifeguard Qualification, First Aid qualification, Pool Plant Operator & IOSH qualifications are required for this role, or the willingness to obtain certification while in the position.
- Proficiency in administrative tasks and the use of IT systems is desirable.
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