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Job Overview
As a Duty Manager, your role is crucial to the success of the branch operation. Leading a team of Branch Assistants, you will drive exceptional performance and exceptional standards. Through your role, you will work to ensure that the branch achieves high performance and operational standards which will ultimately ensure that we deliver our Customer Promise.
What we offer
We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities
- Warehouse operations, resource and customer service within the branch, including line management responsibility for the General Assistant team
- Ensuring all areas of the warehouse always conform to Health and Safety legislation
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives
- Ensuring the branch is fully compliant in line with the branch standards to maintain a balanced performance.
- Leading, coaching and developing teams to create the skills and capabilities needed both now and, in the future.
- Holding regular colleague reviews to strengthen colleague engagement and support development.
- Working with the Operations Manager to create a robust succession plan throughout the branch
- Ensuring branch recruitment is right the first time, attracting future talent to the organisation
- Delivering a structured daily briefing to ensure all colleagues understand key objectives and measures
- Average of 44 hours per week, Monday to Friday between the hours of 8am 6pm and alternate Saturdays between the hours of 8am 4pm
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Skills and Experience
- Great communication skills demonstrate the ability to develop customer and colleague relationships.
- Leading a warehouse operations team with a customer first attitude.
- Knowledge of Recruitment processes.
- Knowledge and understanding of P Ls, and the booking of in and out stock.
- Strong ability to highlight and resolve Health and Safety concerns.
- Ability to review, challenge and develop colleagues in order to achieve their best and help them develop.
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Why Work for LKQ
- Pension
- 22 days annual leave
- Hapi benefits retail discount
- Staff discount
- Genuine career progression
- Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
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