Freedom Leisure
Duty Manager - Full Time - Desborough Leisure Centre
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Duty Manager - Full Time - Desborough Leisure Centre
Duty Manager – Full-Time | Freedom Leisure
Join us to Do Good & Feel Good while shaping the future of vibrant communities through leisure.
About Freedom Leisure & the Role
At Freedom Leisure, we empower people to live healthier, happier lives through accessible and inclusive leisure experiences—whether in our leisure centres, gyms, or swimming pools. As one of the UK’s leading charitable leisure trusts, our 37-hour (rota-based) full-time Duty Manager role is instrumental in creating a welcoming space where everyone can thrive.
This busy, varied, and rewarding position sees you:
- Lead a team of operational staff, ensuring excellent customer service with care and enthusiasm
- Manage day-to-day operations of our leisure centres to the highest standards
- Plan and deliver events, support group activities, and champion community welfare
- Contribute to budgets, performance tracking, and continuous improvement—because every member of the team plays a part in improving lives through leisure
If you thrive in dynamic environments, enjoy solving challenges on the go, and want to leave a lasting impact, we’d love you to apply.
We’re a proud, inclusive team, offering training for all and a workplace where everyone feels valued. If this excites you, you’re welcome to apply—no prior experience needed (we’ll guide you).
Note: Due to high applicant volume, we may close this role before the deadline—apply as soon as possible.
Key Responsibilities
- Team Leadership:
- Actively manage and motivate an operational team, fostering a culture of dedication and enthusiasm
- Foster skill development and collaboration among staff
- Service Delivery:
- Ensure high-standard operations across leisure services (gyms, pools, cultural activities)
- Handle day-to-day responsibilities with autonomy, confidence, and a customer-first mindset
- Solve problems swiftly, adapt to busy demand, and maintain a proactive approach
- Budget & Performance:
- Support centre budgeting and contribute to financial monitoring and reporting
- Community & Inclusivity:
- Champion events, activities, and initiatives that strengthen local connections and wellbeing
- Safety & Compliance:
- Foster a safe, accessible environment for all customers, including those requiring additional support
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Required Experience & Skills
To be successful in this role, you should:
- Proven ability to manage operational staff, fostering trust and performance—even without a formal management background
- Familiarity with budget tracking, or willingness to quickly develop this skill
- Strong customer service skills, paired with a passion for problem-solving (e.g. resolving complaints, captivating enquiries)
- *Experience in a Duty Management or supervisory role (desired but not mandatory—training will be provided)
- *Government checklist fallback:
Technical (if available):
- RLSS National Pool Lifeguard qualification (desirable; training options may be available)
- Enhanced DBS check requirement
- Physical ability to navigate busy leisure spaces, assist customers, and use equipment
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits Package
We believe in rewarding people who help others thrive. Enjoy these exclusive benefits:
- My Staff Shop:
- Discounts from UK cinema tickets and major retailers to national travel, e-vouchers, days out, and more
- Staff membership and family subdivision discounts for any drags
- Leave & Support:
- Incremental holiday allowance + 24/7 confidential support via our Employee Assistance Programme
- Company pension and insurance options (including savings, critical illness, and legal cover)
- Career Prospects & Growth:
- Full financial support for training, career progression, and CPD (Continuous Professional Development)
- Tax Advantages:
- Cycle-to-Work Scheme and salaried staff-only car-leasing tax-efficient schemes
- Personalised financial advice guidance
- Team Culture:
- Professionally high, action-centric workplace fosters professional respect and growth
Salary & Commitment
£26,834 per annum 37 hours/week, covering Monday to Sunday (rota-based schedule)
Equal Opportunities Clause: Freedom Leisure holds strong equal opportunities policies, including support for safeguarding and vulnerable groups. Everyone brings unique value.
Closing Date: 10th July 2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills