Adagio Aparthotels
Duty Manager
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Company Description
Adagio Aparthotels
Adagio adapts to suit all guests' needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium.
London Stratford offers spacious, comfortable apartments furnished in a warm style. Each one has a fully equipped kitchen and a lounge area to help you feel at home. The aparthotel has a gym, shared kitchen, mini market and free Wi-Fi. So whether you're here to take in a show at the O2, shop till you drop at Westfield or take care of business at Canary Wharf, we have got you covered for a great stay.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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Job Description
- Welcomes all guests as soon as they arrive with care and attention and with a personalised approach
- Develops quality relationships with guests in order to create “raving fans”
- Is proactive, anticipates guests' needs and looks for suitable solutions
- Conveys the hotel image and promotes company’s loyalty programme ALL
- Handles any guest requests and complaints that haven’t been settled by Team Members and provides a rapid solution
- Has knowledge of the facilities and services and events offered by the hotel and the surrounding area and actively promotes them
- Takes part in, organises and supervises guest arrivals and departures
- Trains, coaches and motivates team members
- Informs guests about formalities, any special conditions relating to their stay and the services available
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Additional Information
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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