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Duty Manager
Duty Manager – Northampton West (Harpole) Premier Inn
Location: Northampton West (Harpole), Weedon Rd, Northampton, NN7 4DD Hours: 35 hours per week Pay: Up to £13.86 per hour Contract Type: Permanent (No zero-hours contracts)
About Opportunity
Come and join the Duty Manager role at Premier Inn (Northampton West (Harpole)), where you’ll lead a skilled team to deliver an outstanding hotel experience.
The Role
- Lead your team to ensure welcoming, safe, and exceptional guest experiences.
- Use past leadership experience—particularly from retail or customer-facing roles—to maintain high performance.
- Responsible for smooth hotel operations, including health & safety standards, team management, and guest satisfaction.
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Key Responsibilities
- Oversee a high-performing team to deliver Premier Inn’s signature service standards.
- Effective communication and organisational skills are crucial in managing a diverse team.
- Ensure exceptional customer experiences while maintaining operational efficiency.
Note: All leadership experience is relevant.
Requirements
- Proven team leadership (particularly from retail, hospitality, or customer-facing roles).
- Strong communication and organisational skills.
- Commitment to delivering outstanding customer service.
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Why Join Premier Inn?
Training & Career Growth
- Support from day one with easy-to-use administration systems.
- Clear career progression within Whitbread.
Employee Benefits
- Whitbread Benefits Card: Up to 60% off Premier Inn rooms + 25% off meals in all Whitbread Restaurants.
- Pension & Savings: Access to a company pension + save-as-you-earn scheme.
- Discounts: For shops, utilities, travel, cinema, supermarkets, and more.
Immediate start – Apply now to take your next management step!
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