Andersen James Group
Duty Manager (Shopping Centre)
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Duty Manager (Shopping Centre)
Shopping Centre Duty Manager - Essex
Shift pattern: 4 on / 4 off (days only, 2 × 7am to 7pm, 2 × 10am to 10pm) Salary: £37,136 (DOE)
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About the Role
Are you looking for your first step into shopping centre management? I’m currently supporting a major retail destination in Essex and am recruiting a Shopping Centre Duty Manager to join their on-site team.
This could be a brilliant opportunity for someone from a retail, hospitality, leisure, venue, security, or customer-facing operations background who wants to make their first move into the shopping centre world!
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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You don’t necessarily need shopping centre experience. What matters most is that you are:
- Confident with people
- Calm under pressure
- Customer-focused
- Comfortable helping to run a busy, live environment
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Key Responsibilities
The role involves supporting the day-to-day operation of a major retail destination, covering:
- Customer experience
- Retailer support
- Incident management
- Centre standards
- Security & cleaning coordination
- Service partner support
- General operational delivery
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This is a visible, on-the-floor role where you’ll interact with:
- Retailers
- Visitors
- Contractors
- On-site teams
Working to ensure the shopping centre remains safe, welcoming, and running smoothly.
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Suitable For
- Those moving away from traditional retail/hospitality hours
- Ideal for someone wanting to step into a broader operational role within a large retail destination
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Apply Now
Interested? Drop me a message or email: alec@andersenjames.com
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