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AirTanker

Duty Operations Co-ordinator - 2 Year FTC

West Oxfordshire
£45.3k/yr
Posted 7 days ago
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Duty Operations Co-ordinator – 2 Year Fixed-Term Contract (FTC)

Application Deadline: 14 July 2026 Department: Operations Control Centre Employment Type: Fixed Term – Full Time Location: Brize Norton Reports To: Ashley Clifton Compensation: £45,336 per year, plus £8,190 shift pay


About the Role

We are seeking a Duty Operations Coordinator to ensure the safe, efficient, and compliant delivery of our flying programme. Based in the Operations Control Centre (OCC), you will coordinate real-time operational activity, manage challenges, and maintain seamless programme execution under time-sensitive pressures.

As part of the UK’s defence capability, AirTanker delivers air-to-air refuelling and air transport services to the RAF and MOD. In this role, you’ll support both military and commercial operations, ensuring situational awareness, risk mitigation, and stakeholder communication to maintain resilience.


Key Responsibilities

  • Coordinate Operational Delivery:

    • Support the Duty Operations Manager in executing the flying programme within daily windows
    • Act as the primary OCC lead for charter and ACMI operations, including last-minute and after-hours requests
    • Collaborate across departments to ensure seamless programme execution
  • Flight Operations & Planning:

    • Assist with flight planning, including performance calculations and ETOPS considerations
    • Produce accurate flight briefings and documentation within strict deadlines
    • Monitor live operations using flight tracking systems, ATC updates, and airport slot management

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  • Risk Management & Decision-Making:

    • Identify and mitigate operational risks (weather, industrial action, airport disruptions)
    • Communicate updates to customers and external agencies on performance and disruptions
    • Document significant changes to the flying programme
  • Team Development & Process Improvement:

    • Mentor Operations Controllers through coaching
    • Collect best practices and propose efficiency enhancements to current systems and workflows

Requirements & Qualifications

Essential:

  • Proven experience in an airline Operations Control Centre (OCC) or equivalent environment
  • Strong ability to make real-time, time-critical decisions under pressure
  • Experience supporting charter and commercial flying operations
  • Flight planning and aircraft performance knowledge
  • Proficiency in operational systems and Microsoft Office
  • Familiarity with emergency response procedures
  • Fundamental understanding of Flight Time Limitations (FTL)

Equally Valued:

  • Knowledge of Flight Time Regulations
  • Excellent communication, analytical, and organisational skills
  • Ability to work independently and multitask in a fast-paced setting
  • Strong attention to detail and proactive approach
  • Quick decision-making under ambiguity

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Technical Readiness:

  • Written and spoken English proficiency essential

Why Join AirTanker?

Career Growth & Impact:

  • Play a critical role in 24/7 operations
  • Varied work with no routine—real decisions every shift
  • Develop specialist expertise in aviation operations and flight management

Collaborative Culture:

  • Work with internal teams, customers, and partners
  • Support and guide junior controllers through mentorship

Benefits Package:

  • Comprehensive healthcare benefits (private medical)
  • Performance bonus scheme
  • "EV scheme" (Electric Vehicle incentive)
  • Contributory pension
  • Additional perks: adventure training, battlefield tours, family fun days

Work–Life Support:

  • Flexible working policies to balance commitments
  • Budget agnostic to individual needs

Interested?

Apply now to take an active role in a vital aviation organisation, shaping day-to-day operations at the nexus of military precision and commercial excellence. No two days will be the same in this dynamic, impactful role.

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Skills

Operational decision-making
Flight planning
Aircraft performance
Charter operations
ACMI operations
Flight tracking systems
Risk management
Stakeholder communication
MS Office
Emergency response procedures
Flight Time Limitations
Analytical skills
Organisational skills
Coaching and mentoring
Airport slot management
ETOPS considerations

Location

West Oxfordshire, England, United Kingdom

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