Hertfordshire Partnership University NHS Foundation Trust (HPFT)
Duty Worker
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Role Overview
The post-holder will be responsible for the clinical and operational day to day service delivery ensuring that an individualised comprehensive assessment and Care Management service is effectively delivered by the Duty Team.
Responsibilities
- Provide clinical and operational supervision of junior nursing staff and students as delegated by the team manager.
- Be accountable for delivering a quality service that is effective and efficient in line with the organisations objectives and performance indicators.
- Contribute to strategic service development working collaboratively with other agencies.
- Work alongside the Duty Manager as the qualified Duty Worker each day.
- Undertake comprehensive health needs and risk assessments (including capacity assessments) and develop a care plan (Health Action Plan) in accordance with identified needs establishing specialist course of responsibilities/actions based on Recovery Principles.
- Carry out joint assessment with other MDT as required.
- Be aware of and comply with the relevant mental health and work related legislation and policy at all times.
- Provide relevant up to date evidence based information about treatment/intervention that enables service users to make informed choices about their care.
- Deliver evidence based care in a timely manner.
- Make reactive recommendations as necessary when working alone in the community.
- Undertake health promotion activities with individuals and groups.
- Promote physical health and well-being by providing health checks/screen and monitoring.
- Where necessary, administer prescribed medication or supervise its administration and assess the service user for desired and non-desired effects.
- Maintain robust clinical records and prepare reports as required.
- Provide and facilitate specialist help and advice to other professionals, agencies, and carers.
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About the Trust
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Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission.
Our Family Of Over 4,500 Members Of Staff Provide Health And Social Care For People With Mental Ill Health, Physical Ill Health And Learning Disabilities Across Hertfordshire, Buckinghamshire, Essex And Norfolk, Delivering These Services Within The Community And Several Inpatient Settings. Everything Is Underpinned By Choice, Independence And Equality, With Our Trust Values Embedded Throughout
Welcoming. Kind. Positive. Respectful. Professional.
Contact Information
For further details / informal visits contact:
- Name: Sophie Bailey
- Job title: Team Leader / Duty Manager
- Email address: sophie.bailey19@nhs.net
- Telephone number: 07484500356
Preference for contact is by email.
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