Pennon Group
DWS Maintenance Engineer (EICA)

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Powered by Water, Driven by Purpose
South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.
Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash? Join our team today.
About the Role
We are looking for a skilled Maintenance Engineer (EICA) to join our Drinking Water Services team. This role forms part of a flexible regional MEICA team responsible for supporting the maintenance, reliability and performance of critical drinking water assets across our operational sites.
Working closely with operational teams, engineers and external partners, you will be responsible for planning, coordinating and delivering maintenance and improvement activities across Electrical, Instrumentation, Control and Automation (EICA) systems, whilst also supporting mechanical and operational requirements where appropriate.
This is an excellent opportunity for an experienced engineer who enjoys problem-solving, fault finding and improving the reliability and efficiency of complex treatment and distribution assets that provide essential services to our customers.
Key Responsibilities
- Deliver planned preventative maintenance, regulatory inspections and reactive maintenance activities across drinking water assets.
- Plan, coordinate and implement maintenance programmes and site improvement projects.
- Carry out installation, commissioning and fault finding activities on instrumentation, control, automation and electrical systems.
- Provide technical support for mechanical maintenance, commissioning and asset performance improvements.
- Investigate equipment failures and identify root causes of performance issues, implementing sustainable solutions.
- Support the reliability, efficiency and optimisation of treatment and distribution assets.
- Prepare and review technical documentation including risk assessments, method statements, procedures and work instructions.
- Support operational and craft maintenance teams with technical expertise and troubleshooting.
- Maintain strong working knowledge of treatment processes, plant equipment and operational systems.
- Ensure all work is carried out in accordance with company procedures, regulatory requirements and health and safety standards.
- Liaise with internal stakeholders including Operational Technology, Information Services, Workshops and operational teams.
- Manage contractors and third-party suppliers where required.
- Maintain high standards of site housekeeping, safety and asset care.
- Participate in standby and emergency response arrangements as required.
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Knowledge, Skills & Experience
Essential
- Time-served Electrical, ICA or Electrotechnical apprenticeship.
- Relevant engineering qualification such as City & Guilds, BTEC, ONC, HNC or HND.
- Current electrical competency certification and understanding of relevant regulations.
- Strong experience in instrumentation, control and automation systems.
- Knowledge of PLC systems, industrial control systems and supporting infrastructure.
- Electrical installation, commissioning and fault-finding experience.
- Advanced troubleshooting and diagnostic skills.
- Experience preparing risk assessments, safe systems of work and technical procedures.
- Strong understanding of maintenance planning and delivery.
- Working knowledge of health and safety legislation and safe working practices.
- Ability to self-manage workload and respond effectively to operational priorities.
- Full UK Driving Licence.
Desirable
- Experience within the water or utilities industry.
- Industrial electrical experience including control panels and high-voltage systems.
- Mechanical maintenance knowledge and experience.
- Experience operating and maintaining water treatment processes and assets.
- Leadership or supervisory experience.
- Knowledge of reliability-centred maintenance (RCM) principles.
- Confined Space, Breathing Apparatus or Gas Handling certification.
- Experience supporting apprentices and developing operational teams.


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What Success Looks Like
- High reliability and availability of drinking water production assets.
- Effective and timely delivery of maintenance programmes.
- Reduction in equipment failures and repeat faults.
- Strong compliance with health, safety and regulatory requirements.
- Positive relationships with operational teams and stakeholders.
- Continuous improvement initiatives that enhance performance, efficiency and service delivery.
Additional Information
- Participation in an out-of-hours standby rota is required.
- A company vehicle will be provided.
- Travel across operational areas will be required depending on business needs.
- Opportunities to contribute to working groups, engineering improvement projects and future asset strategies.
- Support available for ongoing professional development and further qualifications.
Closing Date: 3rd Aug 2026
We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
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