HCA Healthcare
Dynamics 365 and Data Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Dynamics 365 and Data Manager
Dynamics 365 and Data Manager – Central London (Full-time)
Full-time – 37.5 hours per week: Monday to Friday (standard hours) Permanent position Salary: Competitive
About the Role
At HCA UK, digital transformation isn’t just about technology—it’s about connecting with people, using data responsibly, and creating seamless, human-centric experiences. As we deliver a major digital transformation with Microsoft Dynamics 365 at its core, we’re expanding our Digital team and are seeking a Dynamics 365 and Data Manager to play a strategic role in shaping our future.
This is a hands-on leadership position at the heart of our CRM and data capabilities. You’ll oversee the full lifecycle of Dynamics 365 across the business, scaling existing solutions while driving an ambitious roadmap for new functionality. Collaborating with senior stakeholders, developers, and delivery partners, you’ll translate complex requirements into practical, well-designed solutions that align with our business strategy and enhance patient engagement.
You’ll join us at a critical juncture—with a five-year strategy, strong executive support, and an expanding digital function. For the right candidate, this role offers meaningful progression as the data landscape evolves.
Above all, HCA UK is committed to improving human life—and this mission shapes everything we do. Join a team where digital work contributes to real-world impact, helping to deliver exceptional care to patients every day.
Key Responsibilities
Leadership & Strategy
- Own the end-to-end management of Microsoft Dynamics 365 across the business, ensuring scalability, stability, and alignment with business needs.
- Oversee the full CRM lifecycle, including accounts, leads, opportunities, contacts, and workflows, embedding best practice in Sales and Customer Service model-driven apps.
- Shape and deliver the Dynamics 365 roadmap, supporting adoption and ensuring teams extract maximum value from the platform.
- Work closely with stakeholders to lead requirements gathering, scoping, and priorities, turning complexity into clear, actionable strategies.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Data & Analytics
- Design effective data structures in Dataverse, ensuring data is trusted, accessible, and meaningful.
- Support reporting and visualisation using tools like Power BI to provide actionable insights.
- Collaborate on data strategy to enhance decision-making across the organisation.
Team Development & Mentorship
- Line manage and coach colleagues, fostering a supportive, skills-focused environment where team members can grow.
Requirements & Qualifications
Essential Skills & Experience
- Strong, hands-on experience in delivering and managing Microsoft Dynamics 365 solutions, preferably in complex, multi-stakeholder environments.
- Proven ability to configure and enhance Dynamics 365 Sales & Customer Service apps, working with internal developers and third-party Microsoft partners.
- Deep understanding of the Power Platform and how it complements Dynamics 365.
- Solid experience in requirements gathering, scoping, and stakeholder management.
- Strong grasp of CRM data structures and visualisation tools (e.g., Power BI).
- Experience with SQL is desirable (but not essential).
- Confident communicator who builds strong relationships, simplifies complexity, and leads change effectively.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Soft Skills & Attitude
- Passion for digital transformation in healthcare—you’ll make an impact beyond just "digital marketing."
- Enjoyment in driving change and empowering teams to deliver the highest quality of care.
Why Join HCA UK?
About Us
Founded over 50 years ago, HCA Healthcare is one of the world’s leading healthcare providers. In the UK, we are the largest privately funded healthcare provider, continuously investing in technology, facilities, and talent.
Our belief? When we care for our colleagues, they can best care for our patients.
Benefits & Support
- 25 days holiday + bank holidays
- Private healthcare
- Competitive pension scheme
- Life assurance
- Enhanced family leave
- Wellbeing benefits
- Discounts with over 800 retailers
- Flexible working & reasonable adjustments throughout recruitment and beyond
Culture & Growth
- Inclusive, supportive environment where diversity, equity, and belonging are prioritised.
- Opportunities to learn and progress in one of the best colleague-to-patient ratios in the UK.
- Learning from global experts—HCA UK is part of HCA Healthcare US, the world’s largest healthcare company.
- Endless career growth in a role that truly makes a difference.
Join Us
If you’re seeking a role where you can take ownership, influence direction, and grow alongside an ambitious digital team, we’d love to hear from you.
Visit our careers page for more information—because at HCA UK, you’ll be passionate about making a meaningful difference.
Patients first. Colleagues always.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location