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Innovative Tech People, Ltd.

Dynamics 365 Customer Engagement Delivery Manager

United Kingdom
Posted 2 days ago
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Dynamics 365 Customer Engagement Delivery Manager

D365 CE Delivery Manager – Microsoft Partner (Agile / Power Platform)

Location: UK Remote (with occasional client visits)
Employer: Leading Microsoft Partner
Focus: Dynamics 365 CE, Power Platform, Agile Delivery

About the Role

You’ll lead end-to-end delivery of Dynamics 365 CE and Power Platform projects, driving outcomes, client satisfaction, and delivery excellence. This is a hands-on delivery leadership role, perfect for someone who thrives in fast-paced, agile environments and knows how to bring structure, clarity, and momentum to complex customer programmes.

What You’ll Own

  • Full delivery ownership across D365 CE and Power Platform projects
  • Agile project leadership: sprint planning, ceremonies, backlog management
  • Client engagement, stakeholder management, and steering sessions
  • Working closely with functional consultants, technical teams, and architects
  • Risk, RAID, governance, and delivery reporting
  • Ensuring best-practice implementation aligned to Microsoft Partner standards
  • Driving continuous improvement across delivery frameworks and processes

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

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What You Bring

  • Strong delivery management experience across Dynamics 365 CE
  • Proven background delivering Agile projects (Scrum / Kanban)
  • Solid understanding of Power Platform (Power Apps, Power Automate, Dataverse)
  • Experience working for a Microsoft Partner or consultancy
  • Confident communicator with a strong client-facing presence
  • Ability to lead cross-functional teams and manage multiple workstreams
  • Comfortable with governance, structure, and outcome-driven delivery
  • A proactive, positive, “get things done” personality

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Nice to Have

  • Exposure to D365 CE modules: Sales, Customer Service, Field Service
  • Understanding of Azure DevOps or Jira
  • Microsoft certifications (PL-200, PL-400, MB-210, MB-230 etc.)

Why Join

  • Work with a high-growth Microsoft Partner
  • Lead impactful digital transformation programmes
  • Remote-first culture with flexibility
  • Strong investment in training, certifications, and career progression

Interested?

Drop me a message and I’ll share more details.

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Skills

Delivery Management
Dynamics 365 CE
Agile
Scrum
Kanban
Power Platform
Power Apps
Power Automate
Dataverse
Client Engagement
Stakeholder Management
Risk Management
Governance
Continuous Improvement
Communication
Cross-Functional Team Leadership

Location

United Kingdom

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