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Ambition is delighted to be partnered with an exceptional global law firm in their search for an E-billing Coordinator to join their London office. This is a great opportunity for an experienced E-biller who is looking for a new role at an impressive law firm.
What You'll Be Doing
- Analysing client e-billing requirements and supporting end-to-end implementation for new and existing mandates
- Arranging and attending client meetings to address e-billing needs, resolve issues and identify process improvements
- Ensuring invoices are raised accurately and submitted within agreed SLAs to support timely client payment
- Drafting and reviewing detailed bill breakdowns for partner approval, and processing bills including write-offs, transfers, cancellations and reissues
- Submitting PDF and LEDES e-billing files via third-party intermediaries on behalf of a global office network
- Maintaining accurate data across multiple e-billing platforms and intermediary systems
- Loading and maintaining timekeeper data and billing rates across UK, US, EMEA and Asia offices
- Reconciling matters internally and through third-party e-billing systems
- Assisting with debtor management, including proactive follow-up on outstanding payments via email and telephone
- Providing first-line support to Business Finance Revenue teams, File Opening and the wider fee-earning community
- Supporting the development, enhancement and testing of billing systems and associated tools
- Assisting the Revenue Projects team with documenting processes and improving working practices
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What We're Looking For
- A minimum of 3 years' experience in a legal e-billing role
- Strong, hands-on knowledge of third-party e-billing intermediary platforms
- The ability to analyse and interpret revenue data with confidence
- Excellent client service skills and a professional, solutions-focused approach
- Strong written and verbal communication skills, with the ability to liaise effectively at all levels
- The ability to manage competing priorities and consistently deliver to tight deadlines
- A proactive mindset, with the confidence to suggest process improvements constructively
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